Amanda E. Brazelton
**** ********** **, **** ***, Raliegh, NC 27612 ( Phone: (843) 834-
**** ( ****************@****.***
Key Skills Human Resources Generalist
Operations &
Expense Control MANAGEMENT PROFESSIONAL WHOSE QUALIFICATIONS INCLUDE A
People Management MASTERS DEGREE IN BUSINESS ADMINISTRATION/HUMAN RESOURCE
MANAGEMENT; DETAILED KNOWLEDGE OF OPERATIONS & EXPENSE
Community CONTROL, PEOPLE MANAGEMENT, COMPLIANCE, RECRUITING,
Relations TRAINING & DEVELOPMENT, AND BEST PRACTICES FOR THE BEST
Compliance CUSTOMER EXPERIENCE.
HIPPA & OSHA Technical Summary
Standards Compliance Ensures all Compliance checklists are
Providing the completed daily, meeting
Best Customer all Company Guidelines, State Laws, and Federal Laws
Experience &
Loyal customer
base
Education
University of
Phoenix
MBA-HRM 2009
Southern Wesleyan
University
Central, SC
BS in Business
Administration,
2007
Operations/ Controls Profit and Loss by managing
People inventory, ensuring effective merchandising
Management presentation, budgeting and forecasting sales,
and assessing economic trends and community
needs
Training & Provides supervision and development
Development opportunities for associates by determining
strengths and weaknesses and mentoring for
success
Customer Models, enforces, and provides direction and
Service guidance to associates on proper customer
service approaches and techniques
Management Experience
Harris Teeter Fresh Foods Manager, 2011-Present
Harris Teeter Assistant Fresh Foods Manager, 2010-2011
Steve & Barry's Store Director, 2007-2008
Walmart Operations Manager, 2003-2007
Recent Project Highlights:
Operation and Inventory Control: Sales increase of 11% and
more monthly. Inventory control and averaging monthly
Departmental Inventory of 3.5%
People Management: Sponsored and conducted a 5-month
training program for Assistant Manager Trainees and ensured
structured in-depth training. Conducts monthly meetings for
new information and policy changes, and conducts training
on new procedures and reviews current procedures to
strengthen associates knowledge.
Community Relations: Increased Insurance business from 26%
to 37 % by securing new safety accounts. Fundraising for
CMN 7 Upromise. Active in the surrounding communities
conducting vision screenings, intercepts, and health fairs.
Best Patient Experience: Increased customer counts
averaging 9%. Focus on customer buying habits and ensuring
displays and demos to drive sales based on trends.
Compliance: Ensures that HIPAA guidelines, State, Federal,
and Company regulations are followed.
Able to Relocate & Travel Extensively ( Available for Full-Time &
Contract Assignments