Customer Service Manager

Karen Koniuszy E-Mail: ********@*****.***

**** ****** ***** *********: 815-***-****

New Lenox, IL 60451

EDUCATION

Business Background, Joliet Junior College, Joliet IL

Certificate Medical Transcripts, At Home Professions

WORK EXPERIENCE

Para-Professional, New Lenox School District, August 07 - Present.

• One-on-one aide for children that were autistic and children with learning disabilities. In

charge of redirecting and re-teaching students and keeping them on task. Directed

reading groups to improve accuracy and comprehension.

• Classroom aide, assisting the entire class, in charge of small groups for social studies and

science. Took small groups and taught math for our special needs children.

• Administered and modified tests for students to better fit their abilities

Para-Professional, Lincoln-Way Area Special Ed, August 05 – June 07

• One-on-one aide for special-needs children, mostly with autism and learning disabilities.

Joliet Herald News, Joliet, IL District Manager, May 78 - March 86

Responsibilities included: billing, hiring and dismissal of motor route delivery carriers, ordering

supplies and customer service. Managed the west side of Joliet and part of Lockport.

Joliet Junior College, Joliet, IL Secretary, August 76 - May 78

• Registered students for classes and various office work.

VOLUNTEER WORK

Computers at the schools.

• Worked with several classes to play math games and employed different learning

strategies for reading. In charge of reading groups for improving reading skills.

Taught Bible Class

• Instructed church bible classes for 5 years. Facilitated adult bible classes in my home for

3 years.

ACTIVITIES/ORGANIZATIONS

Brownie Leader for 2 years

In charge of ordering supplies for my church.

Team mom for several years while my children were in sports.

COMPUTER BACKGROUND

Directed a class on new computer programs to District Managers while at Herald News.

REFRENCES

Lisa Zurliene 815-***-**** Friend for 13 years.

Dawn Welch 815-***-**** Teacher and friend for 3 years.

Mary Farrell 815-***-**** Neighbor and friend for 10 years.

Marcela Calkins 815-***-**** Friend for 22 years.

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