Customer Service Manager

Location:

Posted:

April 30, 2013

Lisa Alexander

Objective

To obtain a position that will enable me to use my strong organizational skills, educational

background, and ability to work well with people.

E xperience

2008 - 2012 Re/Max Champions Upland, CA

Receptionist

Greeted all walk in clients as well as direct all callers to the proper parties via switchboard.

Filing, scanning, and faxing documents for the agents within the office.

Shipped documents via Federal Express as well as UPS.

Data entry for various agents regarding new clients.

Assisted agents within the office with other various tasks involving the sales process.

2007 - 2007 Lexxiom, Inc. R. Cucamonga, CA

M ail Clerk

Sorted and processed all incoming mail.

Filed and prepared mail in the appropriate files for distribution.

Assisted the owner with various tasks that were assigned to me.

2000 – 2003 York Employment R. Cucamonga, CA

G eneral Office Clerk

Sent to various employers that entailed a variety of office duties.

Answered phones as well as served as the front desk customer representative.

Performed various duties including faxing, copying, filing, and scanning.

2000 – 2003 BCT Printing Upland, CA

C ustomer Service / Production

Customer Service duties including answering the phones, filing and faxing quotes to clients.

Production duties included cutter, slitter and bindery for business cards and stationary.

Assisted the manager with various tasks which were assigned to me.

E ducation

2001 – 2003 Chaffey Adult School Ontario, CA

H igh School Diploma

General Education

R eferences

References are available on request.