Project Manager Management

Safi Rahim, PMP, ITIL v*

*******@*****.*** 201-***-****

2A, Pulaski Pl., Hackensack, NJ 07601

Project Manager/Analyst

Strategic Manager with 10+ years of achievement leading teams to engineer

sophisticated and error-free solutions that satisfy immediate and long-term

business needs. Skilled in diagnosing weaknesses in systems and processes,

and remediating these by creating innovative technical roadmaps. Project

management ability encompasses full systems development lifecycle from

requirements gathering through post-implementation support utilizing Agile

methodologies. Master of Communications.

Areas of expertise:

SDLC - Deployment/Migrations - Matrix Management - Strategic Planning -

Enterprise Architecture - Project Management OLAP - Business Analytics - IT

Service Management - Data Modeling - Change Management - Risk Management -

Web Design

Technical Support - Verification &

Validation - Performance Tuning & Capacity Monitoring

Needs Assessment- Customer Support - Training & Development- QA Testing -

Technical Roadmapping

Professional Experience

Kaiser Permanente - Pleasanton, CA 2011 to Present

Integrated Healthcare system with $50B + in operating revenues.

Project Lead

Manage eight consultants and analysts to consolidate labor and non-labor

data from various ERP applications. Create Single Version of the Truth and

provide real-time information to senior business leadership. Managed three

Financial Performance Management applications (planning, forecasting, and

budgeting) with total project scope of $8M+ to replace Excel-based

processes with an enterprise-level, SOX compliant and automated Cognos TM1

system. Generate gains in productivity by implementing best practices and

procedures. Develop API specifications and build solutions utilizing

software development tools. Develop business requirements, and coordinate

third-party vendors. Oversee development of use cases, test scripts and the

UAT processes. Application technologies include DB2, Informatica, SAS,

Cognos 10, Terradata and Tivoli to consolidate, transform, and publish

data.

- Reduced project costs for redesign and bug-fixing by streamlining

requirements gathering to improve functional specifications and Test

cases.

- Retained stakeholders throughout entire lifecycle by establishing

successful communication processes as SPOC.

- Facilitated application troubleshooting and resolution by developing

Application Support and Administration processes to standardize

application management.

- Ensured data integrity by implementing IT Service Management best

practices to support change management, problem resolution, incident

management, and creation of RFCs and SRs in Remedy 7.6.

- Mitigated risk and produced bug-free environment through capacity

monitoring and methodical UAT before pushing code to production.

- Exceeded deadline for delivery of error-free information through

documentation of processes including annual roll-over, monthly closing,

opening of budget cycle, and daily data extracts.

Novaglobe, Inc. - Teaneck, NJ 2010 to 2011

Business providing financial management performance solutions for diverse

clientele.

Project Manager: Spartan Oil Company

Directed project to develop administration and management functions for

existing forecasting and planning application. Oversaw development of new

reports and data extracts from TM1 application. Application utilized Cognos

8.4, TM1 and Oracle. Managed launch of production facility from initiation

through deployment using Agile methodologies. Contributed to test design

and development, test automation, result analysis and presentation,

firmware/software problem identification and diagnostics, and test system

enhancements. Developed ad hoc and custom reports to support users focus of

analysis and action. Assisted troubleshooting and ticket issue resolution

with IBM. Trained analysts, users, and administrators on Cognos TM1.

Safi Rahim, PMP, ITIL v3

*******@*****.*** 201-***-**** ( Page 2

Project Manager: Spartan Oil Company

- Enhanced business specifications by amending POCs and managing

application development panel discussions.

- Improved business-users decision making by developing TI processes to

update and maintain metadata and load date into cubes from various

sources.

- Increased issue tracking capabilities and resolution turnaround by

designing unique Problem Management processes.

Bintellica, Inc. - Paramus, NJ 2005 to 2010

Company specializing in computer software systems analysis and design to

support customer business needs.

Project Manager, New York Foil

Negotiated machinery and raw material contracts with vendors. Performed

cost control and created operations management plan to define business

case, scope, goals, and objectives for the project to pinpoint constraints

and risks to create networking diagrams. Estimated activity duration and

product launch cost. Created procurement plan for facility lease and

identified office software, equipment, and plant and machinery vendors.

- Conducted SWOT and Opportunity Analysis, Concept Development and Testing,

and Beta Product and Market testing by implementing New Product

Development processes.

Project Manager, Azzad Asset management

Led 15 personnel to develop retail mutual fund sales application from

initiation thru post implementation to enable financial advisors to execute

sales in real-time. Managed conversion of sales tracking and contract

management system from legacy client-server application to a web-based

solution. Designed questionnaire and conduct interviews with financial

advisors for a new application enabling bulk changes to the database

without reliance on IT resources.

- Deployed automation of Retail Mutual Fund Expense Fee Schedules.

Galaxy Distribution, LLC - New York, NY 2003 to 2005

Retail distribution leader in New York metropolitan area.

Project Manager

Directed cross-functional team of 10 to develop online sales, accounting,

and inventory management system to improve operational efficiency. Utilized

Great Plains, SQL server and Crystal Reports to meet the customer

specifications.

Solved management, reporting, and billing requirements by instituting web-

based application to streamline client business processes.

Additional Experience

Business Analyst/Senior Site Author, IXL, Inc. /Scient - New York, NY (2001

to 2003)

Site Author/Analyst, Iwon.com - New York, NY (2000 to 2001)

Design Technologist/Analyst, Rare Medium - New York, NY (1999 to 2000)

Education & Professional Development

Master of Science (MS), Communications - Osmania University - Hyderabad,

India

Bachelor of Science (BS), Accounting - Osmania University - Hyderabad,

India

Project Management Professional (PMP)

ITIL v3

IBM Cognos TM1

Technology Portfolio

Websphere, Windows, Interwoven TeamSite, Documentum, Vignette ECM Server,

Cognos TM1, Remedy 7.6

Oracle, Java, .Net, JSP, JavaScript, XHTML, XML, CSS, Tcl, RUP, Visio and

MS Project

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