*****Matterhorn Dr. Cell 951-***-****

PO Box *** Home 909-***-****

Lake Arrowhead, CA E-mail

***** abtosh@r.postjobfree.com

Steve Engelgau

Skill Profile

Dynamic, respected executive with a successful career in business

development, consultative sales, and analytical leadership. A

motivational leader in marketing, sales, customer relations and

operational management who excels at finding profitable solutions

in challenging environments. Time-proven results indicate the

ability to create and lead organizations that produce profitable

growth.

Professional 2007-2011 Pitney Bowes

experience Strategic Account Manager-Los Angeles

Managed National Accounts including Hilton, Disney, Honda, Toyota

and WellPoint.

Negotiated national agreements and contracts which entailed

marketing, sales, and service programs.

Presented and recommended correct product solutions based on the

client's needs, applications, and product specifications.

Evaluated systems, developed investment plans, and provided

Return on Investments to maximize client revenue generation and

cost savings.

1997-2007 Pitney Bowes

District Director-Salt Lake City/San Bernardino

Reviewed and directed operations, budgeting, revenue generation,

and customer relations.

Directed the hiring, training, and performance evaluations of

marketing, sales, and support staff of up to 57 employees.

Coordinated and participated in promotional activities, including

forecasting and strategic planning to ensure growth and

profitability.

Monitored and analyzed financial reports to adjust District

business model to business needs, industry trends, and customer

needs and objectives.

1989-1997 Pitney Bowes

Area Sales Manager-San Jose & Oakland, CA

Managed, interviewed, and trained a sales team of up to 17 staff

members.

Responsible for quota attainment, recruiting, and revenue

generation.

Consulted with customers regarding their needs, and recommended

product solutions and services.

Monitored, reviewed, and managed performance of sales

representatives.

Trained sales representatives in customer communication that is

focused on account management and sales effectiveness, including

goals setting, both personal and professionally.

1985-1989 Pitney Bowes

Sales Executive-Eugene, OR

Responsible for account management, prospecting for new accounts,

and quota attainment in a large geographic area in Oregon.

Reviewed customer business needs, analyzed applications, and

recommended solutions.

Generated financial and application justifications, emphasized

features and benefits based on fact finding.

Collaborated with internal supportive business groups and

customer management.

Presented tailored solutions appropriate to businesses of all

sizes.

1978-1985 Pape Bros. Caterpillar Dealership

Sales Manager/ Sales Representative-Eugene & Coos Bay, OR

Managed accounts in large geography in Oregon, grew sales by 30%.

Directed, coordinated activities of a staff of 15 including

outside and internal sales people, and support staff.

Prepared business plan and budget included sales growth,

inventory, facility and warehouse expense management,

forecasting, and P&L reporting.

Developed and promoted marketing programs, order processing and

shipping processes for products and services

Managed operations, hiring, and training for 3 facilities-a

district office and two satellite offices.

Professional Training/Certification

Training & Six Sigma Certification

Education Balance Scorecard Management and Analysis

Total Quality Management (TQM)

Spin Selling, GAP Analysis, Management Planning and Strategy

Military Service-US Army

Education

2012-California State University San Bernardino

Masters of Business Administration-Executive Emphasis

1978-Southern Oregon University

Bachelor of Arts-Communication Major, Marketing Minor

.

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