Customer Service Supply Chain

Ellen Ann Burnette

**** *. ****** ***** ******

Tinley Park, IL 60487

708-***-**** (Home)

708-***-**** (Cell)

DETAIL OF EXPERIENCE:

*/** ** */** SECURITY ONE ALARM CORPORATION, Tinley Park, IL

OFFICE MANAGER

As Office Manager of a home burglar alarm company, I held various positions. I assisted in scheduling

installation appointments between the customer and technician. I put confidential information online for

customer’s home monitoring systems. I ran credit reports, prepared contracts and payment information to

Monitronics on a weekly basis.

6/95 to 5/04 HOMEMAKER

After the birth of my first child, I felt that it was important to stay at home. I will continue my career path

when my youngest child starts school.

11/89 to 7/95 QUAKER OATS COMPANY, Chicago, IL

Administrative Assistant

As a secretary in the Supply Chain/Van Camp’s Departments, I supported approximately 12 people consisting of

a Vice President, Assistant Vice President and Trade Marketing Managers. My responsibilities included typing

all memos and correspondence, reports and presentations with quick turnaround, constant phone contact

between plants, setting up and organizing meetings, keeping calendars, and making all travel arrangements. I

also maintained the central filing system, quarterly reports, attendance and vacation records, managed the

budget for the Supply Chain Group including re-projections for the upcoming year, organized trade shows for

the Gatorade Department, which included registration, booth selections, payment administration and shipment

of products within a very limited timeframe.

7/87 to 8/88 CHICAGO TITLE & TRUST, Chicago, IL

ESCROW CLOSING OFFICER

As an Escrow Closing Officer, I was responsible for coordinating the final paperwork for real estate closings.

These responsibilities included proofreading lenders papers for accuracy, conducting title searches, making sure

all papers were properly endorsed, background checks on borrowers to insure there were no current liens

against them, distribution of monies to sellers and brokers, collections of outstanding monies, and sending final

paperwork to the Recorder of Deeds. I left Chicago Title & Trust to go back to school.

DETAIL OF EXPERIENCE (continued)

6/85 to 7/87 TICOR TITLE INSURANCE COMPANY, Oak Lawn, IL

ESCROW CLOSING OFFICER

Hired as a receptionist in this local title insurance company, I was promoted to Escrow Closing Officer within

four months. My responsibilities in this position were identical to my responsibilities at Chicago Title & Trust.

I left Ticor Title to look for more opportunities with a larger downtown Chicago Company.

7/81 to 6/85 MARGIES BRIDAL SALON, Oak Lawn, IL

I was a part-time employee at Margie’s while attending high school and while at Moraine Valley Community

College. In this position I acted as hostess, sales assistant and officer clerk. My responsibilities included

greeting customers, answering phones, setting up appointments, processing orders and customer service.

EDUCATION:

Fox Secretarial College, Oak Lawn, IL. Secretarial Program, Completed: September, 1989

Moraine Valley Community College, Palos Hills, IL, Enrolled 1983 – 1985

Harold L. Richards High School, Oak Lawn, IL Graduated: June, 1983

REFERENCES: Furnished upon request.

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