Manager Sales
Resume:
Donna Dight
Mount Laurel, NJ ****4
*******@*******.***
Resume
Macy's A retail department store
**** ** ******* ***** *********
Duties include:
1. Sales
2. Customer service and building customer relationships
3. Inventory Control
4. Helping customers with credit issues
Eck's Jewelers A full service independent retail jeweler with an onsite
repair
shop and custom work
capacities.
2006 to 2011 Manager
Duties include all in addition to previous
duties:
1. Managing all aspects of the business.
2. Hiring
3. Overseeing all employees
4. All purchasing of stock merchandise and jewelers materials
and supplies.
5. Managing all finances
6. Advertising
7. Hosting and coordinating special promotions and events
within the store.
8. Working with community leaders with special promotions and
events in the community.
2005 to 2006 Full time sales associate
Duties included in addition to previous
duties:
1. Purchasing some stock merchandise and jewelers materials and
supplies.
2. Work more closely with the customers, jewelers and other
sales associates and office personal.
3. Assist with any special projects or promotions
4. Keep up on latest styles and trends within the industry and
make recommendations to boost business.
1984 to 2005 Part time sales associate
Duties included:
1. Sales
2. Working with the customers with custom designs and overseeing
the job from start to finish. This included evaluating the
materials and labor involved and pricing the job for the
customer.
3. Taking in customer's repairs which comprised of evaluating
the item to be repaired, what was required to repair the
item, labor and materials involved and estimating the cost
then scheduling with the bench jeweler.
4. Helping with displays and merchandising
5. Helping in all other areas necessary such as keeping the
store clean, filing receipts, and calling customers when work
is complete.
B&C Precision Manufacturing A small specialized manufacturer
of precision sheet metal
components. Manufactured to customer's prints and specifications.
1984 to 2006 Job coordinator and quality control manager
Duties included:
1. Read thru all incoming requests for quotes to determine the
specifications to be adhered to and work with estimator to
evaluate costs involved.
2. Source and purchase all raw materials and outsourced services
for all jobs.
3. Check certifications on all incoming materials and maintain
certifications on all materials. Measure all dimensions on
the first, middle and last run piece for each operation
performed.
4. Aid in troubleshooting any manufacturing problem.
Donna Dight
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5. Prepare all necessary certifications required to accompany
shipments.
6. Maintain all specifications and certifications required for
each job.
7. Coordinate all inspection processes with customer's
inspectors.
8. Coordinate all outside operations performed on each job and
evaluate all certifications received on these operations.
9. Visit customers' locations to solicit business.
10. Host customers' buyers and quality control personal.
11. Coordinate with customers' quality control and manufacturing
personal the assembly of parts manufactured by us into their
end product.
Zale Corporation Zale Division A retail chain jewelry store
1983 to 1984 Store Manager for the Vineland NJ location.
Duties included:
1. Sales
2. Customer relations
3. Hiring
4. Overseeing and scheduling store staff.
5. File sales reports and operating reports to home office.
6. Establish monthly sales quotas.
1982 to 1983 Assistant store manager for the Deptford NJ location.
Duties included:
1. Sales
2. Displays
3. Overseeing store employees when manager not in.
4. Handle any customer issues when manager not in
5. Handle opening and closing procedures.
Zale Corporation Bailey, Banks and Biddle Division A retail chain
jewelry store
1981 to 1982 Assistant store manager for the Deptford NJ location.
Duties included:
1. Sales
2. Displays
3. Overseeing store employees when manager not in.
4. Handle any customer issues when manager not in.
5. Handle opening and closing procedures.
1980 to 1981 Sales Associate
Duties included:
1. Sales
2. Keeping the store clean and organized
3. Any tasks the manager or assistant manager required
Education
1984 to Present Attend and participate in several seminars a year
offered by industry
wide organizations pertaining to but not
limited to product developments, marketing,
advertising, merchandising, and customer
relations and service,
1977 to 1979 Glassboro State College (now Rowen State College),
Glassboro, NJ
Accounting Major, Marketing Minor
1975 to 1977 Camden County College, Blackwood, NJ
Received an Associate's degree in
accounting.
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