Eric M. Durr
******@*****.*** 435-***-****
Customer Focused, Profitability Driven Sales Professional
Professional Summary
An experienced sales professional providing:
. 5 years sales force leadership experience, sales training and
mentoring, and hiring and recruiting of more than 60 sales associates
and future management candidates in the consumer electronics field and
the Staffing Industry
. 7 years successful sales and client satisfaction through evaluating
customers' needs and developing a unique solution to fit each need
Expertise
Client Relationship Development Team Building and Talent Development
Ability to stay organized
Group presentation/training Business Development Ability to stay on task
Financial Analysis Knowledge in consumer electronic technologies
Bilingual
Professional Experience
Staffing Consultant Randstad Staffing Mar 2012-Mar 2013
. Discovered and developed new clients from assigned sales territory
through cold calling and prospecting while determining and managing
their staffing needs along with the existing national accounts
. Recruited and hired talent to fill clients' staffing needs to achieve
bonus range performance for each month worked in the Raleigh office
. Handled billing, payroll and client services issues
Sales Manager CompUSA Dec 2011-March 2012
. Facilitated group sales training for target promotional products in
several different consumer electronics sub categories
. Directed sales in consumer electronics discount retail store location
. Developed, trained and managed staff of 15 sales associates to reach
sales goals and attachment targets through new and existing processes
. Successfully increased accessory attachment and services attachment
rates in the store by implementing motivational programs
Store Manager RadioShack Corporation June 2006- Dec 2011
. Directed sales and operations for multiple stores while training to
become a District Manager and operated as a temporary district manager
during a district manager's leave of absence
. Progressively promoted to higher volume stores with larger sales
staff, higher sales goals and quotas and larger client bases for 5
different stores
. Successfully increased net profit and generated sale revenue in each
of the 5 stores managed through daily sales coaching of store sales
associates and implementation of company policies to reduce costs and
control inventory
. Facilitated group sales training of newly hired sales associates for
multiple stores
. Lead group store manager operations and sales training as well as
implemented an individualized training and mentoring program for
newly promoted store managers
. Hired, trained in sales and operations, and helped promote 7 store
managers
. Achieved high marks for customer satisfaction from various company
mandated mystery customers
. Implemented sales techniques for the launch of new product categories
and new technology
Assistant Store Manager Jan 2006-June 2006
. Learned the operations and sales management techniques necessary to
run a store
. Aided in the day to day management duties of the store
. Supervised and handled the performance management of the 6 associates
on the staff
Sales Associate Jan 2005-Jan 2006
. Handled the sales of in stock merchandise to customers
. Helped in the upkeep and merchandising of the store
Seasonal Stocking Associate Jan 2005-Jan 2006
. Handled the shipping and receiving of merchandise coming in and out of
the store
. Took care of the merchandising and pricing of the products on display
Education, Training and Affiliations
Education
B.S. in Business Management, Western Governors University
Member of the BYU Business Management Society
Pi Kappa Alpha Fraternity Alumnus