Operations Manager

Michael D Kavanaugh

*** **** **, ********, ************, 18224

305-***-**** • ********@*******.***

Plant Superintendent

Professional Summary

Operations Manager • Team Builder • Environmental Steward • Safety Team Leader

Process Manager • Customer Service • Excellent Communicator• MS Office Experienced

EXPERIENCE

Advanced Disposal Service • Schwenksville, PA• Oct 2012 to April 2013

Route Supervisor (Residential) – Managing a team of 32 drivers and helpers in Residential line of business. Conduct safety

meetings, establish and maintain operational goals for a site of 22000 residential customers. Conduct customer visits to

assure customer satisfaction with operational performance. Monitor employee performance and take corrective action as

outlined by company policy. Review P&L’s to ensure meeting established budget goals.

Conducted reroute of customer boundaries to reduce dispatched routes by 10%

Established operational procedures for dispatch office to improve operational efficiency

Waste Management • PA • Mar 2001 to Jan 2011 Key West, FL 33040• Feb 2011 to Oct 2012

Route Manager, District Manager, and Transfer Manager – Managed teams of various sizes in different markets in Eastern PA

and Key West, Fl. Conducted safety meetings, engaged employees in productivity goals and managed varying sizes of

municipal contracts from 800 to 35000 customers. Monitored employee performance and issued corrective action as outlined

by company policy. Participated in business review meetings to establish budget goals and review P&L’s to assure meeting

budget goals. Managed employee payroll through use of the KRONOS payroll system.

Ensured facilities operated with no environmental failures (NOV’s)

Increased productivity (homes or yards per hour) by 15%

Reduced TRIR (Total Recordable Injury Rate) and VARR (Vehicle Accident Recordable Rate) by 85%

GAFMC/US Intec • North Branch, NJ 08876• Mar 1990 to Sep 1999

Plant Superintendent – Managed production team of 35 employees. Managed plant operational budget and participated in

operational meetings to review P&L statements and establish budget goals. Participated in all required OSHA and MIOSH

training for facility. Monitored employee conduct and issued coaching, counseling or appropriate corrective action as

outlined by company policy.

Developed operating process to improve productivity by 20 %

Developed SOP’s to reduce on the job injuries resulted in 60% reduction in injury rate

Established SOP’s that resulted in reduction of defect rate over 100%

EDUCATION

General Studies, Bridgewater Raritan HS, Bridgewater, New Jersey

BS Business Management, Bellevue University, Bellevue, Nebraska (currently enrolled and maintaining 4.0 GPA; projected

graduation date Winter 2013/2014)

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