Customer Service Sales
Resume:
Brittnie Waddy
San Antonio, TX 78227
***************@*****.***
Proficient in MS Office Applications (Word, Excel, PowerPoint), Internet proficient, Dedicated to ensuring a high level of customer service at all times, exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people, able to multitask while remaining professional and courteous in fast-paced dynamic environments. Advanced administrative skills; 45 wpm typing, multi-line phone management, planning, organizing and scheduling. Exceptional communication skills & strong organizational skills.
Work Experience
Part-Time Packer Frito-Lay - Rosenberg, TX May 2012 to June 2012 Constructed and packed boxes either manually or with the help of automated machines Conducted quality checks Maintained a clean and safe work area and repetitively moving the arms and torso while continually standing for many hours.
Front Desk Clerk Holiday Inn Express - Wharton, TX February 2012 to April 2012 Accommodated hotel and guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, presenting statements to and collecting payments from departing guests.
Teller International Bank Of Commerce - Wharton, TX June 2010 to October 2011 Provided prompt, efficient, and friendly service Processed transactions for various types of accounts including checking, saving, loans in accordance with bank procedures Prepared daily general ledger entries Adhered to guidelines established to maintain a balanced drawer Participated in Branch Promotions, PA's, Aisle-time Participated in additional sales/promotional activities Met weekly/monthly quotas
Cashier/Cook Texaco - Angleton, TX February 2010 to May 2010 Reacted quickly to competition Assured safe operating procedures Protected Texaco property and the environment Monitored store inventory and sales Monitored cash control and drive offs
Bookstore Cashier Brazosport Community College - Lake Jackson, TX April 2008 to July 2008 Operated a cash register and received money; operated a computer terminal to input and retrieve data. Maintained records and files; answered telephones, replied to routine inquiries, and took messages in a pleasant and helpful manner; unpacked books, supplies and other incoming merchandise and compared items received with purchase orders. Marked and ticketed merchandise with predetermined prices; stocked and maintained bookshelves in a clean, neat, and orderly condition; assisted in taking inventory. May approve checks; accepted returned merchandise and issued cash and credit vouchers in accordance with established polices. May assist in providing general information to students and the public regarding campus locations, services and parking; may assist with crowd control during peak periods by greeting and directing students.
Sales Associate Steve & Barry's - Lake Jackson, TX November 2007 to January 2008 Managed cashiering activities in areas of purchasing, returns, exchanges, and enforced store policies. Maintained excellent customer service skills. Skilled in several areas such as inventory control, order processing, and cashier management. Strong reporting and sales analysis skills and excellent problem solving ability. Reliable, energetic, hardworking and recognized for handling additional responsibilities.
Cashier Academy Sports & Outdoors - Lake Jackson, TX March 2007 to July 2007 Provided prompt, friendly customer service. Operated cash register and maintained knowledge of cashier procedures. Balanced all transactions run through assigned register, including register receipts, currency, layaway payments, checks, and credit cards. Set and maintained weekly ad signage. Zoned merchandise. Performed price/SKU look-ups. Answered telephones. Duties changed and associates were required to perform other duties as assigned.
Education
Associate of Applied Science in Business ITT Technical Institute - Richardson, TX December 2008
Brazosport Community College - Lake Jackson, TX August 2007 to June 2008
Angleton High School - Angleton, TX August 2003 to May 2007
Additional Information
Skills Summary Cash Flow Management Microsoft Word Employee Management Exceptional Customer Service Microsoft PowerPoint
New Product Introduction Problem Solving Merchandising & Display Microsoft Excel Cash Handling Experience
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