Human Resources Management
Resume:
Michele C. Guzman
Houston, TX 77077
Work Cell: 713-***-**** *******@*****.*** Mobile: 716-***-****
SUMMARY
Innovative HR Professional with proven generalist, training and
development, and management skills. Establishes solid working relationships
with management in order to provide proactive Human Resources support
including recruitment, employee relations, compensation, performance
management, training as well as management and employee counsel and
consultation.
PROFESSIONAL EXPERIENCE
HI-WAY EQUIPMENT COMPANY, Houston, TX 01/10 - present
Largest Case dealership in Texas providing daily, weekly, monthly and long-
term rentals, tools and supplies, parts and service, as well as new and
used equipment for sale.
Director, Human Resources
Direct, develop, implement and administer HR and Administration
policies consistent with the objectives of
the Company while providing leadership and expertise for the full
scope of HR functions including all aspects
of professional relations, hourly relations, employee benefits,
compensation, employee involvement, practices,
organizational change and development and communications.
. Provide HR services for 11 locations throughout Texas.
. Provide advice and counsel to management, ensuring company compliance
with all federal, state and local laws related to employee benefits,
compensation, employment and training.
. Implement and monitor performance evaluation program and revises as
necessary; compose job descriptions as necessary.
. Develop, recommend and implement employment policies, practices and
procedures.
. Process bi-weekly payroll for all exempt and non-exempt employees.
. Maintain employee records system and prepare monthly headcount and
personnel activity reports.
. Serve as internal consultant to managers regarding employee relations
matters.
. Conduct exit interviewing and make recommendations to management for
corrective action and continuous improvement.
. Oversee affirmative action program, EEO-1 and VETS-100 reporting.
. Administer benefits programs such as life, health, and dental insurance,
401K plan, vacation, and leave of absence. Conduct new hire & annual open
enrollment.
. Manage on-the-job injuries/accidents, file claims, administer Return to
Work program, maintain files and complete OSHA 300 logs.
. Respond and represent the company for any unemployment, EEOC, DOL claims,
subpoenas, medical/child support orders and verification of employment.
. Conduct recruitment effort for all exempt and nonexempt personnel,
interns, and temporary employees through staffing agencies; writes and
places advertisements, phone and in person interviews, perform reference
and background checks, conducts new employee orientations.
Michele C. Guzman Page Two
SAINT-GOBAIN TECHNICAL FABRICS, Albion, NY 07/01 - 04/09
Leading worldwide manufacturer of reinforcement fabrics for a variety of
applications in both the OEM and
Retail markets.
Plant Human Resources Manager 2004 - 2009
Human Resources Administrator 2001 - 2004
Assisted and advised 11 managers while supporting 160 production and staff
employees. Led Human Resources practices and objectives that provided an
employee-oriented, high performance culture that emphasized empowerment,
quality, productivity and standards (5S), goal attainment, and the
recruitment and ongoing development of a high performing workforce. Managed
administrative staff of 1.
. Led and managed HR activities for numerous sister manufacturing
facilities (Albion, NY; Dover, OH; Cadiz, OH and Ridgeway, SC).
. Performed recruitment activities, interviewed, and evaluated candidates
for hourly, non-exempt and exempt positions at facility. Maintained
records related to same. Assisted with preparation of annual affirmative
action plan.
. Implemented and annually updated compensation program; rewrote job
descriptions; and developed merit pool (salary budget) for corporate
headquarters review and approval.
. Maintained Human Resource Information System (PeopleSoft) records and
compiled monthly/annual reports. Recorded and entered employee
information (personal data, compensation, benefits, tax data, and status
changes) into department d-base & HRIS system.
. Administered hourly performance review program to ensure effectiveness,
compliance, and provide feedback to all employees.
. Prepared and processed multi state and multi site in house payroll for
hourly production employees; reviewed time data for days/hours worked in
Kronos timekeeping system; researched and analyzed discrepancies and
processed appropriate corrections.
. Administered benefits programs such as life, health, and dental
insurance, pension plans, vacation, leave of absence, and employee
assistance. Conducted new hire & annual open enrollment.
. Administered various human resources plans and procedures for all company
personnel; assisted in development and implementation of personnel
policies and procedures.
. Processed monthly billings from insurance providers. Reviewed billings
for accuracy and resolved discrepancies with carriers, payroll and the
company. Completed reports for management as requested.
. Developed and delivered training programs for management and employees to
ensure compliance with corporate policies on sexual harassment, workplace
violence, and drug and alcohol abuse.
. Increased employee morale by encouraging and facilitating involvement in
an employee recognition program, monthly contests and wellness
activities.
. Investigated accidents and prepared reports for insurance carrier.
Member of Safety Committee.
. Managed employee leaves (short-term disability, FMLA, workers
compensation, leave of absence).
PROTECTIVE INDUSTRIES, INC., Buffalo, NY 06/95 - 07/01
Caplugs Division - Manufacturer of caps, plugs, protective closures,
tubing, wraps, edge liners, netting & masking products; Specializing in
injection molding, vinyl-dip molding, and extrusion.
Mokon Division - Manufacturer and designer of circulating water and oil
temperature control systems.
Human Resources Assistant
Reported to the HR Manager; assumed role of hr generalist. Assisted with
the implementation of HR shared services, policies, and programs. Provided
guidance to company managers on various HR issues while supporting 300
production and staff employees.
. Interviewed applicants to obtain work history, education, training, job
skills and referred qualified applicants to department managers.
Michele C. Guzman Page THREE
. Coordinated, scheduled and delivered orientation for all newly hired
employees.
. Administered benefits programs such as life, health, and dental
insurance, pension plans, vacation, leave of absence, and conducted
annual open enrollment.
. Recorded and entered employee information (personal data, compensation,
benefits, tax data, status changes) into department d-base & HRIS system.
. Member of the company safety steering team and administered the Return to
Work Program.
. Participated in QS9000 audit for automotive industry; wrote departmental
procedures, job descriptions and maintained training files.
. Processed disability, workman's compensation and unemployment claims.
. Processed semi-monthly transfer of executive payroll data to ADP.
. Compiled payroll data such as garnishments, vacation time, insurance and
401(k) deductions.
. Processed monthly billings from insurance providers. Reviewed billings
for accuracy and resolved discrepancies with carriers, payroll and the
company. Maintained records.
STAFF BUILDERS HOME CARE, Buffalo, NY 1992 - 1995
Employment Coordinator
Delivered all facets of recruiting success throughout a fast-paced
organization with high employee turnover.
. Interviewed, tested, and referred applicants for personal care aide, home
health aide, and RN, LPN and therapist positions; hired 30 - 40 employees
per month.
. Scheduled and attended job/career fairs as a source to generate qualified
applicants.
. Processed employment verifications, reference checks, and criminal checks
and followed up on dispositions.
EDUCATION
Certificate, Human Resources Professional Studies Program, Cornell
University, Ithaca, NY
A.A.S., Dean's List, Erie Community College, Buffalo, NY
PROFESSIONAL AFFILIATIONS
Society for Human Resources Management (SHRM)
Orleans Manufacturing Council (OMC)
Orleans County Chamber of Commerce (OCCC) Board of Directors, 2002 - 2004
COMPUTER SKILLS
Microsoft Word, Excel, Access, Outlook, PowerPoint, AS400/Infinium,
PeopleSoft, ADP,
Paychex, Paycom, Kronos Time & Attendance, CitiStreets Benefits System
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