Real Estate Customer Service

Harry Yazbek

540-***-**** (Mobile)

***********@*****.***

Professional Bio

Harry Yazbek has been a leader in the real estate industry for over 30

years. He started his career in the Title Insurance industry in 1983 and

Became a Realtor in 1985. Harry has led divisions for Fortune 500

companies, as well as various Real Estate and related firms.

Harry has an extensive Real Estate Coaching and Teaching background and has

been a certified Real Estate Instructor since 1985 in various states.

Harry has trained thousands of agents throughout the Mid-Atlantic region

and the West Coast and continues to be an influential servant in the

industry. Harry is often called upon as an expert witness in court cases

where real property or title is in dispute.

Harry was a leader in the National Default industry, managing REO and

foreclosure divisions

for National servicers and Lenders.

Harry coaches Realtors, Lenders, Title Insurance sales associates and any

Business Leader committed to growing their market share and their business.

Harry is an innovator and very active in the social media world, having

built a substantial sphere of

influence and network of followers on various mediums.

Harry continues to provide pro bono work in the industry often volunteering

on various committees and providing training, coaching and public speaking.

Resume

Real Estate Coaching and Education History

ATG Academy - Fairfax VA

May 2012-Present- President

Created and maintained a profit-driven infrastructure where main emphasis

is on Business Coaching, Business Consulting, Workshops, Training,

Providing Continuing Education Classes for VA, MD and DC and Social Media

implementation. National target market includes Realtors, Lenders, Title

Insurance and Settlement Companies and any Business in a growth mode.

Elite Learning Academy - Pasadena MD

June 2008 - Present - CE Instructor MD

Coldwell Banker School of Real Estate - Columbia, MD

September 2007 through August 2009 - CE Instructor, VA MD DC

Century 21 Real Estate School - Region V - Covina CA

February 1985 through August 1987 - Pre-Licensing Instructor

Certified by the CA Board of education to teach 45 hours of Pre-Licensing

courses as a pre-requisite to sitting down for the California Real Estate

State Exam.

Herbert Hawkins Real Estate Schools - Covina, CA

August 1987 through February 2002 - Pre-Licensing and CE Instructor

Taught various CE classes, as required by the Department of Real Estate

to maintain a CA Real Estate License along with the 45 hours of Pre-

Licensing courses as a pre-requisite to sitting down for the California

Real Estate State Exam.

Real Estate Licensed Realtor History

Keller Williams Realty

April 2011 through Present - Realtor

California Real Estate License

October 1984 through Present - Realtor

Provide professional representation to clients wishing to dispose of or

acquire an interest in real estate throughout California and Virginia.

The agency relationship includes protecting my clients' best interests

while conforming to local, state and federal laws and regulations, Code

of Ethics and treating everyone fairly.

Title Insurance and Real Estate Settlement History

eTitle Agency, Inc.

August 2009 through April 2011 - Director of Business Development

Responsible for increasing market share for retail real estate

transactions in 8 states by motivating and mentoring a sales team

consisting of 6 Relationship managers through the region.

Coldwell Banker Mid-Atlantic Title

September 2007 through August 2009 - Regional Vice President

Responsible for increasing capture rate throughout the Coldwell Banker

and Franchise offices of the Realogy Corporation throughout the Mid-

Atlantic region. Additionally, I conducted many real estate continuing

education seminars.

Title Insurance, Real Estate Settlement and Default History (continued)

Key Title - Northern Virginia

June 2003 through September 2007 - Sales and Operations Manager

Manage two settlement operations and Title Plant. In addition to

underwriting, conducting settlements and approving title policies, I

implemented innovative marketing plans eventually adopted by entire

company, created and taught educational seminars to Realtors on various

topics. Developed and nurtured client relationships.

Draper & Goldberg, PLLC, Leesburg, VA

February 2002 through June 2003 - Operations Manager

Responsible for various aspects of daily operations of approximately 200

employees, including Administration, Human Resources, Marketing,

Conference Representation, Efficiencies, and Settlement Management.

Responsible for training 25 supervisors on topics ranging from Labor

laws, time management, motivation and leadership skills.

First American Title Insurance Company, Santa Ana, CA

National Default Director - December 2000 through February 2002

Responsible for all aspects daily operations and production of national

default servicing for 50 states, 120 employees, including P&L monitoring,

Administration, Vendor Management, Product Enhancement, Recruiting,

Marketing, Conferences, and Training.

Southern California Production Manager - April 1996 through December 1997

Responsible for all aspects of production in 13 Southern California

Counties including daily management of Searching, Screening, Examining,

Word Processing, Proofing, Policy Generation, Recruiting, and Vendor

Management. Managed approximately 70 employees.

Chicago Title Company, Pasadena CA

Los Angeles County Operations Manager - December 1998 through May 2000

Responsible for daily operations of residential title units, searching,

examining, accounting and escrow in Los Angeles County. Responsibilities

included P&, Production, Administration, Human Resources, Recruiting,

Vendor Management. Managed a total of approximately 60 employees.

Default/REO and Escrow Operations Manager - December 1997 through December

1998

Responsible for infrastructure creation and maintenance of centralized

production, P&L, daily operation, administration, and Vendor Relations

for 58 counties in California. Managed a total of six branches with an

approximate total of 100 employees.

Business Systems Analyst - September 1989 through November 1992

Responsible for preliminary conversion analysis in six Southern

California Counties in preparation for a system creation and eventual

conversion. Some tasks include table creation and maintenance,

interaction with users and programmers, creating training materials,

training current employees and new users.

REO Specialists - Valencia CA

November 1992 through March 1996 - President

Serviced national clients providing Real Estate Owned (REO) services such

Broker Price Opinions (BPO) to national servicers and sub-servicers,

Short-Sale package preparation and negotiation, Asset Management. Other

services included vacancy checks, interior inspections, lock-out

representations, listing assignment and monitoring.

Ticor Title Insurance - Rosemead CA

February 1983 through November 1988 - Examiner, Searcher, Customer Service

Supervisor

Held various positions starting as entry-level "document puller",

"Chained" title from lot books, searched documents in preparation of a

title exam. Assembled documents and wrote preliminary title reports.

Supervised a staff of seven employees in the customer service department.

School Curriculum

Continuing Education Courses

. Fair Housing

. Legal Update

. Short Sale Strategies

. Transaction Killers

. Ethics

. Title Insurance

. Open House

. New Sales Contracts

. Unconventional Transactions

. Agency Law

. RSA Agency

. Contract to Closing

Workshops

. Business Planning

. Sharpen Your Negotiating Skills

. Buyer Mastery

. Listing Mastery

. Creating Effective Scripts and Dialogs

. How to Hire and Train an Assistant

. New Agent Basics

. How to Make Six Figures Through Craigslist

. Lead Generation

. Lead Conversion 1.0

. SMART Goals and How to Achieve Them

. Time Management

. Risk Management

. Contract-for-Deed Buyers

. First-Time Home Buyer Seminar

. Procuring Cause

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