Customer Service Administrative Assistant

CASANDRA R. MINJAREZ

**** * *****, *** *** San Antonio, Texas 78240 Phone 210-***-****

***********@*****.***

OBJECTIVE

To maintain a position with a company where I can apply my personal experience and knowledge to benefit

both the company and myself.

EDUCATION

BBA in Finance, University of Texas at San Antonio Graduated August 2009

SKILLS AND QUALIFICATIONS

Calculator and 10-key by touch Knowledge of Scheduling, Contracts, Reimbursements,

and Benefits

Accounts Receivable/Accounts

Extensive customer service and cashier experience

Payable

Invoicing and CPT and ICD9 coding Proficient in all Microsoft Office Software Applications

KRONOS for payroll Efficient in Use of Internet and Social Media Applications

EMPLOYMENT HISTORY

Centene Corporation – Superior Health Plan Sept .2012 – Apr. 2013

Project Coordinator

Internal Audit

Archive

Contracts

The Scooter Store April 2012 – Aug.2012

Collections

Unpaid Claims

Claim Resubmission

Golf in Schools (San Antonio, TX) Nov.2011 – Present

Program Development

Marketing

Publication Design

Contracts

Cancer Therapy and Research Center (San Antonio, TX) Sept. 2010 – Feb. 2011

Customer Service Representative

Extensive Customer Service

Insurance Verification

CHRISTUS Santa Rosa Health Care – City Centre (San Antonio, TX) Nov. 2005 – April

2009

Administrative Assistant – Department of Pharmacy

Administrative support for department leadership

Department budget manager

Oversaw payroll data, contract proposals, employee evaluation process

Managed Departmental policies and procedures updates

Event planning and Volunteer Coordinator

North Texas Orthopedics and Sports Medicine (Grapevine, TX) Oct. 2003 – Oct. 2005

Billing Specialist

Financial management of customer accounts

Managed customer relations

Publication coordinator

New hire trainer

COMMUNITY INVOLVEMENT

University United Methodist Church 2005-2013

CASA Volunteer 2012

San Antonio Pets Alive Volunteer 2012

Race for the Cure Team Captain 2004 – 2011

Voices of Cibolo Creek Community Choir 2008 – 2009

American Diabetes Association Team Captain 2007 - 2011

United Way Representative 2005 - 2009

American Heart Association Team Captain 2006 - 2010

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