Customer Service Sales
Resume:
Iqra Babar
*** ***** ***, *******, ** *****
**********@*******.***
Objectives: Urdu Linguist Position
Qualifications
Highly skilled in customer service. Knowledge of merchandising and creating attractive retail displays. Excellent interpersonal skills; articulate; detail-oriented with superior follow-up. Action- and goal-oriented, independent thinker, team player, self-motivated, able to multi-task and prioritize.
Work History:
06/12-Current: CAT II Urdu Linguist in Kuwait
Working as a translator in Kuwait for US Military
10/10 to 05/12: Eulene America, JFK Airport Terminal 8, Jamaica, NY
Passenger Service Agent.
08/2009 to 08/10 KLM Dutch Airlines, JFK Airport Terminal 4, Jamaica, NY
Passenger Service Agent
Developed expedite method for passenger check-in by obtaining pre-approval for short-flight connections for passengers; save airline thousands of dollars for the airline. Assist passengers with lost baggage; create missing bag reports and successfully recovery bags and return them within two days. Provide courteous and professional passenger service at the check-in, gate and arrival. Issue boarding passes, assign seats, tag bags, check travel documents and visas. Escort unaccompanied minors (UMs) to parents. Stay updated with changes of company’s policy.
02/06-07/09 Camrafair Studios, Freeport, NY 11520
Sales/Assistant Manager
Customer Service and Tech Support. Quickly learned merchandise, systems. Developed displays, merchandising methods to result in increased sales. Trained new employees. Displayed excellent customer services skills for which I received a customer services award. Assisted customers in selected in new styles. Rearranged organized and places merchandise according to their styles and prices.
Education:
Graduation from Freeport High School, Freeport, NY
Current Student at Nassau Community College, Garden City, NY
Associates Degree, Office Technology & Administration.
Expected time of graduation: May 2013
Skills:
Skills: Multilingual in following languages: Urdu, Hindi, Punjabi and English. Excellent working
knowledge of Microsoft Word, Excel and PowerPoint. Strong communication skills and excellent customer
service.
Reference upon request is available.
Kindly contact via email since I'm currently deployed in Kuwait .
Contact this candidate