Customer Service Assistant

MEGAN CRUZ

**** ** ***** **. ***. #*** miami, fl 33015 305-***-****

************@*******.***

experience

chloe + isabel, miami, fl aug. '12 - present

merchandiser

. Create and customize my own online and in-person fashion boutique

business.

. Sell exclusive jewelry line at Trunk Show parties.

. Socialize with and style clients in beautiful and unique jewelry.

. Process orders and follow up with great customer service.

. Developing skills in sales, merchandising, and marketing.

dkny-24 seven inc., kendall, fl dec. '09 - dec. '09

cozy seller, macy's at dadeland mall

. Modeled, demonstrated, and held seminars showing the different ways to

style the Cozy sweater.

. Sold the Cozy sweater to customers.

The gary williams showroom, New York, NY jan. '08 - may '09

sales and marketing assistant

. Worked with five better men's sportswear manufacturers and sold their

product at wholesale prices.

. Coordinated appointments with men's buyers at specialty stores and

department stores.

. Managed incoming and outgoing inventory.

. Entered PO information.

. Closely managed the needs of our customers i.e. help them with any

questions they may have about the lines we represent in the showroom.

. Participated in production meetings related to the new season's

product.

. Took place in four trade shows a year getting our retailers together

to work with the new line.

. Participated in Portland's Fashion Show for eco-friendly brand,

Sameunderneath.

. Managed calendar and itinerary arrangements.

. Held basic administrative duties (i.e. answering phones, transferring

calls, filing, faxing, etc.)

Shape Magazine, New York, NY jan. '07 - MAY '07

intern-assistant to the fashion closet

. Managed and trafficked samples including checking them in/out.

. Packed merchandise as per procedure to avoid damages and loses.

. Conducted the production of Story Boards.

. Organized and maintained fashion closet, including undergarments for

shoots and fashion closest supplies.

. Coordinated and scheduled messenger pick-ups and returns including

problem solving regarding messengers and FedEx.

. Held basic administrative duties (i.e. answering phones, transferring

calls, filing, faxing, etc.)

vibe magazine, New York, NY aug. '06 - DEC. '06

intern-editorial assistant

. Investigated research on certain artists to conduct a proper interview

followed by the transcription of their interview.

. Participated in weekly meetings.

. Held basic administrative duties (i.e. answering phones, transferring

calls, filing, faxing, etc.)

skills

Microsoft Office, Follow up & Communication, Leadership, Interpersonal,

Organizational, Trade Shows, Transcribing, Creating Email Blasts, Dressing

Mannequins, Steaming Garments

education

Bachelor of Arts, 2008, Brooklyn College

volunteer activities

Helping Hands Organization - Fund-Raising and Special Events; Salvation

Army Volunteer - Coat and Food Drives

References

Available Upon Request

Contact this candidate