PEGGY LEE
**** ********* **** ***** • Charlotte, NC 28269
704-***-**** • e-mail: ********@*****.***
PROFFESIONAL EXPERTISE
I am a document specialist that reviews and analyzes health records to identify relevant
translating diagnostic phrases utilized by healthcare providers into coded form.
PROFFESIONAL HISTORY
Stat Imaging Solutions - Mooresville, North Carolina March 2011 - Present
Position: Document Specialist / Document Prep Specialist
o Prepare documents for seven hospitals, Carolina Pine, Chester, Sand Hill Region, Williamson,
Paul B. Hall, Davis and Lake Norman.
o Review patient’s medical records for completeness and accuracy.
o Protect the security of medical records to ensure confidentiality.
o Compile and maintain patient’s medical records to document condition and treatment. Such as:
• Physician’s Order
• Progress Notes
• Consent
• Rhythm
• Strip Record
• Patient Discharge Summary
• Coding Abstract
• Nurse’s Notes
• Physicians’ Notes, Etc…
o After preparation, documents are sent to the scanning department.
o I organize and document 25% of the medical information.
o Assist in the training of new employees.
o Provide strategy in improving productivity.
J. Dolan Joint Ventures - Charlotte, North Carolina May 2009 – January 2011
Position: Data Entry
o Responsible for 25% faulty equipment entry into the terminal system.
o Assisted in 15% productivity improvement in the organization in the organization.
o Team Leader of 15 people in completing inventory projects before deadline.
o Verified 200 data entries in the system.
o Answered phone, made critical decisions in the absence of a manager.
o Managed 20% of the files for maintenance of active and inactive documents.
o Arranged records in alphabetical order for storage.
Round Point Mortgage - Charlotte, North Carolina February 2008 – April 2009
Position: Processor
o Maintained confidentiality on customer information.
o Documented 50% of payments on LPS/Fidelity System.
o Verified 27% of all checks.
o Maintained confidentiality of customer’s operations.
o Compiled, sorted and verified the accuracy of data before it was entered.
o Maintained logs of activities and completed work
o Keyed alphabetical/numerical data
o Documented about 100 data in the LPS
Hewitt Associates (Spherion) - Charlotte, North Carolina September 2007 – February 2008
Position: Customer Service
o Provided assistance on employment benefits to newly employed and retired employees for annual enrollment.
o Continued to provide ongoing support for overall benefits to active, inactive and retired employees.
Decision One Mortgage - Charlotte, North Carolina March 2001 – June 2007
Position: Data Entry
o Responsible for ensuring correct wire amount submitted to branches, amounts in excess of up to $50,000.
o Ability to meet all regional deadlines in clearing all mortgage loans for funding daily, amounts in excess of
2000 units per day.
o I was the acting liaison to all branches to assist in the clearing of mortgage loans to fund.
o Instrumental in quickly detecting and resolving issues prior to a disruption in the funding process.
PERSONAL STRENGTHS
• Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.
• Strong personal communication skills.
• Accuracy and attention to detail.
• Problem analysis.
• Use of judgment and ability to solve problems efficiently.