LAURA L. ORDOSCH
Parma Heights, Ohio 44130
************@*****.***
SUMMARY
A detail-oriented and highly organized administrative professional
with a proven track record of achievement in medical lab procedures,
office management, records management, database administration, and
credit operations. Possesses the ability to multi-task in high
pressure situations and consistently meets tight deadlines. A highly
proficient typist with the ability to type 80 wpm and data enter
15,000 kph. Uses excellent written, oral and interpersonal
communication skills to creatively solve problems. A team player who
also works well independently to accomplish business objectives.
EXPERIENCE
CLEVELAND SKIN PATHOLOGY LAB Beachwood,
Ohio
Data Entry/Lab Assistant
2009-Present
Coordinate and organize entire accessioning and registration process
of accepting incoming medical skin specimens for diagnosis by six
dermopathologists at one of the largest labs of its kind in the
country.
Organize specimens by submitting doctor, patient name, specimen type
and size, setting company records for numbers of daily specimens
processed.
Data enter/register patient/specimen/insurance information into
computer system.
Perform simultaneous tasks, rotate assignments according to
department needs.
Organize and label specimens and cassettes for histology technicians.
Track cases through the audit trail. Follow-up on identified
problems.
Comply with all department and organizational rules and policies.
Prepare necessary chemicals for histology technicians.
Maintain daily reports of specimens processed.
Organize consultation cases for pathologists.
Fulfill specific requests from submitting offices.
Handle phone calls from submitting offices.
Fill supply orders for submitting offices.
Update case files.
File/mail slides.
SEARS DETAIL CONTROL CENTER Middleburg
Heights, Ohio
Administrative Assistant /Data Entry
1994-2008
Oversaw administrative duties. Answered and placed telephone calls,
typed correspondence, managed incoming mail and filed paperwork.
Compiled detailed, daily report of workloads by function for
corporate headquarters. Distributed daily workloads to associates.
Performed sales retrieval research functions in support of credit
operations.
Provided responsive, accurate and efficient processing of credit
center detail.
Processed customer account itemizations.
Monitored point-of-sale cash registers for United States and Puerto
Rico, assuring retail stores maintained accurate records.
Audited individual retail store corporate credit card accounts.
Contributed to recuperation of funds from customers involved in store
dispute issues.
Mailed letters/invoices, processed payments and maintained database
records of funds obtained.
Implemented incentive program, improving data entry productivity,
saving company time and money.
Three-time Team of the Month Award winner.
Data Entry Associate
1994-1999
Performed Sears credit card account processing duties. Coordinated
data entry functions involved in managing new accounts while
maintaining average of 15,000 keystrokes per hour.
ADDITIONAL EXPERIENCE
PENTON PUBLISHING
Cleveland Ohio
Editorial/Administrative Assistant
1983-1989
Performed secretarial and editorial duties. Collaborated with
publishers, editors and marketing managers of Modern Office
Technology and School Product News. Maintained editorial/story
files. Transcribed and proofread editorial work. Compiled monthly
sales inquiry information. Contributed to trade show and display
booth preparation.
EDUCATION
Cuyahoga Community College, Parma, Ohio
Various college courses
Sawyer Business College, Cleveland, Ohio
Medical Secretary Course
COMPUTER SKILLS
Microsoft Word, Excel and PowerPoint