Customer Service Quality Assurance

Julia Mullins ** Speedwell Avenue Staten Island, NY 10314

Cell: 917-***-**** *****.*********@*****.***

EDUCATION:

Wagner College - Staten Island, NY GPA: 3.453

BS / 4.0 MS

Bachelor of Science / Master of Science – Microbiology Graduation Dates: BS May 2012 / MS May 2013

Honors: ODK National Leadership Honors Society, ECSE Panel Presentation and Dean’s List in Fall 2008, Fall 2010,

1

Spring 2011, and Fall 2012, and ECSC Panel Presentation.

Relevant Courses: General Microbiology, General Pathology, Biostatistics and Experimental Design, Clinical

2

Microbiology, Applied Food and Industrial Microbiology, General and Advanced Microbial Physiology, General and

Advanced Immunology and Serology, Microbial Genetics, Medical Microbiology, and Microbial Pathogenesis.

RESEARCH SKILLS AND TECHNIQUES:

1 Aseptic technique and the growth, cultivation and identification of various microorganisms, streaking

2 Preparation of bacterial growth media and sterilization by autoclaving and filtration, proper media use

3 Isolation and Identification of known and unknown organisms including aerobic and anaerobic bacteria

4 Preparation of standard growth curves, simple and differential staining techniques, dilution series

5 Proteins separation by SDS-polyacrylamide gel electrophoresis

6 Extraction of genomic and plasmid DNA using wash, spin, boil and molecular methods, micropipetting

7 Assays such as ELISA, radial immune diffusion and double immune diffusion

8 Restriction digestion, polymerase chain reaction (PCR), and agarose gel electrophoresis

Water testing for fecal coliforms, Quality assurance

DNA extraction and identification using the KingFisher®96 and the 7500®Fast Real-time PCR

Multiple methods described by the FDA’s Bacteriological Analytical Manual (BAM)

LEADERSHIP:

ASM Student Chapter of Wagner College Fall 2011 - Present

1 Founder and President: Focus on educating the campus about proper hygiene, the basics of Microbiology, raise money

for various medically related foundations, and association with Lifestyles of the Disabled Foundation.

RESEARCH EXPERIENCE:

Isolation and Identification of EHEC and Salmonella from Various Food Matrices Using the KingFisher® 96 and

the 7500Fast® Real-Time PCR August 2012 - Present

1 Conducted research under the direction of William Baroletti and Dr. Yan Hu at the FDA North Regional Laboratory.

2 Validated the KingFisher® 96 DNA extractor and the 7500 Fast® PCR as a procedure for the general screening.

The Effect of 12 Plant Extracts on the Growth of Two Species of Staphylococcus August 2010 - May 2012

1 Conducted research under the direction of Dr. Kathleen Bobbitt at Wagner College.

1 Utilized serial dilutions and plating techniques.

WORK EXPERIENCE:

Food and Drug Administration – Queens, New York August 2012 - Present

Intern

1 Shadow assigned laboratory employees and work on assigned research project.

2

Wagner College – Staten Island, New York August 2012 - Present

Microbiology Graduate Assistant

1 Maintain laboratories and equipment, make media and ensure sterilization properly dispose of used culture media and

autoclave glassware, train research students, and aid professors in day to day tasks.

2

Robert Wood Johnson University Hospital – New Brunswick, New Jersey November 2011 - Present

Volunteer

3 Shadow/observe virology, bacteriology, mycology, and other departments of the laboratory.

4

Fashion Bug – Staten Island, New York August 2010 – July 2012

Part Time Sales Manager

1 Provide customer service, process transactions and manage all daily tasks and task management during the shift.

2

Julia’s Tutoring Service – Staten Island, New York September 2009 - Present

Private Tutor- Founder and Owner

2 Specialize in tutoring children from elementary to high school in Science, Math, English and SAT Prep.

Contact this candidate