Customer Service Representative
Resume:
Monica Jenkins
**** ***** **** ************, ** *2209 904-***-**** *********@*****.***
Objective
To obtain a position that will allow me to demonstrated organization, customer service, communication, and project
management skills.
Profile
Motivated, personable business professional with customer service experience. Diplomatic and tactful with professionals
and non professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to
maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline driven environments. Excellent team building skills.
Skills Summary
Report Preparation Computer Savvy Front Office Operations
Written Customer Professional Presentations
Correspondence Service Early Childhood
General Office Skills Scheduling
Marketing &
Sales
Employment History
CDI/HEAD START OF JACKSONVILLE
PROGRAM AIDE, JANUARY 2013 PRESENT
BUSCH GARDENS – Tampa, Florida
Customer Service Representative, March 2012 – July 2012
HEALTH PLAN SERVICES – Tampa, Florida
Customer Service Representative, September 2011 – March 2012
LINDA TAX SERVICE – Hopkinsville, Kentucky
Tax Preparer, July 2010 – July 2011
STAFFING RESOURCES/HUMANA Tampa, Florida
Customer Service Representative, September 2006 June 2010
Education
TAMPA COLLEGE, TAMPA, FLORIDA
Studied Criminal Justice
RIBAULT SENIOR HIGH SCHOOL, JACKSONVILLE, FLORIDA
High School Diploma
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Monica Jenkins
5210 Dodge Road Jacksonville, FL 32209 904-***-**** *********@*****.***
References Available Upon Request
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