Engineer Technical Support

Cordero Downs

***** ******* **., ******* **, ****2

Phone: 313-***-**** E-mail: ************@*****.***

SUMMARY

Engineering professional with work experience involving the following: data

acquisition systems, product development and testing of

construction/agriculture products in a test cell and field environment.

Utilizing developed troubleshooting skills, I consistently deliver quality

data for product performance improvements and customer issue resolution;

Adept at all aspects of troubleshooting, installation, and functionality of

Somat eDAQ, NI Veristand and MTS IIM/407 controllers and analog to C.A.N

devices for data acquisition and control. Currently exploring opportunities

where I can leverage my acquired knowledge at a stable and well-reputed

organization.

CORE COMPETENCIES

Data Acquisition Systems, MTS Systems, Instrumentation Implementation, MSD

SuperComm Hardware/ Software, Controller Area Network (J1939 CCP), Data

Analysis Toolkit and Infield software, Analog to CAN devices, Field

Experience, Technical Support, Troubleshooting Various Transducers

(Pressure, Flow, Temperature...etc), Strain Gauging Knowledge, Project

management, Test Cell Wiring, proficient with CaDet Win software,

Proficient with electronic test equipment (oscilloscope, mulitmeter...etc),

Allen Bradley

PROFFESIONNAL EXPERIENCE

Caterpillar/Belcan Engineering, Peoria, IL, 7/2010 to 4/30/13

Troubleshooting Support Engineer

In the efforts to support new product development I deployed and integrated

DAQ and control systems for performance and reliability testing. Worked

with design and test engineers to resolve customer problems related to data

acquisition and instrumentation. Proficiently wrote and assembled Standard

Operating Procedures for distribution according to lab policies. In

addition, I conducted maintenance of hardware and software of existing and

new test instrumentation. Well versed in the wiring requirements for a

range of transducers.

. Troubleshot signal quality, communication and calibration issues for

various transducers and related instrumentation

. Reduced cost by 20% through optimized transducer acquisition

. As lead field engineer, provided technical support and deployment of

all instrumentation for on-machine use

. Trained engineers and technicians on using Somat eDAQ and proper data

collection procedures

. Responsible for meeting 90% work order on time and 0 injury metric

. Tested, collected, and analyzed data for new product innovation

. Developed hardware and/or software based test set ups from customer

test requirements

. Supplied customers with data acquisition systems and instrumentation

to meet their design and manufacturing requirements

Partners of Progress, Troy, MI, 04/2010 to 07/2010

Cell Phone Technician

For communication purposes troubleshot and tested cell phones for radio

frequency, functionality and parts.

EDUCATION

Grambling State University, Grambling, LA 2005-2009

B.S., Electronic Engineering Technology ~ G.P.A 3.2/4.0

CERTIFICATES &TRAINING

Caterpillar University - Fundamentals of Hydraulics

2013

Application of Electrical Safe Work Practices and Standards

2011

SafeStart: Advanced Safety Awareness Training Units 1-5

2010

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