Customer Service Engineer

Kristine Wislowsky

**** *********** *****, **** *******, NJ, 08330

Cell (609) -742-0828, Email **********@*****.***

Objective

To obtain professional employment within an established facility that will utilize my technical

and professional skills.

Education

• Associates of Arts. Education. Atlantic Cape Community College. 5100 Black Horse

Pike, Mays Landing, NJ, 08330.

• Richard Stockton College of New Jersey. Continuing Education. Communication Degree.

Skills

• Bilingual Fluent English and Polish speaking, some French, learning Spanish.

• Keyboarding, words per minute 70.

• Proficient in all Microsoft Office Applications: Excel, Access, Word, Publisher, and

Outlook.

Employment History

Current 2012: Assistant Intake Specialist

Department of Public Works: Supported Work Program, Drexel Ave, Atlantic City, NJ

Duties: Communicate with clients on eligibility requirements for the Supported Work Program.

Process documentation regarding eligibility using multiple Government computer interfaces.

Promptly answer and document all interested participants. Maintain multiline phone

communication and direct calls. Demonstrate confidentiality and deliver highest quality of

organizational skills. Coordinate appointments, for supported work program. Type letters of

recommendations, interview participants in timely fashion.

2009-2010: Contracted Worker for South Jersey Transportation Authority

NJ Department of Transportation: NJ State Police Station & Administration

Duties: Under the direction of Andrews & Company maintain a safe and sanitary work

environment. Check for hazards, assist in daily inventory and report to Supervisor.

2006-2008: Assistant to Environmental Engineer

NC Department of Transportation: Environmental Unit 13: 1405 Riverside Drive, Asheville, NC

Duties: Perform work zone safety inspections throughout NC Interstate. Document and process

various NC State Contracts, inform and send contractor mandated guidelines for safe utility and

road operation. Report irregularities to Roadside Environmental Engineer. Assist with office all

duties and relieve administrative assistant of duties as needed. Help with the beautification of the

Wildflower Program.

2003-2006: Customer Service Representative 4

NJ Department of Transportation: Motor Vehicle Commission, Cardiff, NJ

Duties: Answer questions, explain procedures, clarify forms and or give instruction and

resolution to routine customer problems. Process Motor Vehicle Drivers Licenses, Registrations,

Boat Titles, Identifications and other documents. Sort, code, index, pull files and extract

information from files.

2001-2003: Assistant to Licensed Social Worker/Coordinator Student Services. Atlantic

Cape Community College. 5100 Black Horse Pike, Mays Landing, NJ.

Duties: Created and maintained statistical databases for over 300 students of disability, assisted

with the implementation of Americans of Disability ACT 504 letters, facilitated Assistive

Technology for students of disability, maintained mailings and disability related workshops.

Proper use of switchboard promptly. Phone, email correspondences to proper channels in

organization. High volume documentation processing to be promptly completed and accurate.

Maintain high level of confidentiality, regarding reports and multi interface information.

Personal References

James Gleason Supervisor of Supported Work 609-***-****

Harry Bowers Employment Specialist Supported Work 609-***-****

Lucille McGlynn Social Worker Atlantic Cape College 609-***-****

Jaime Krulikousky Human Resources Andrews & Company 1-800-***-****

Linda McCribb East Coast Asian Rescue Mission 609-***-****

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