Sales Manager

Eileen M. Lindsay, Certified Hospitality Supervisor

**** ** ** * * W. #133

Bradenton, F L 34210

828-***-****

Sum m a ry of Q u a l i f ic a t ions

An exper ienced m u l t i-d iscip l ina ry leader w i t h a t rack record of success. A degree i n business and real

wor ld expe r ience has al lowed t he oppor t un i t y to focus on my t a len ts i n t he customer serv ice arena. Self-

mot iva ted, i nspi red by chal lenges, and have t he abi l i t y to coord ina te t he effo r ts of many to meet

o rganiza t ional goals.

P rofession a l Expe r ience

A solid backg round i nclud i ng m i l i ta r y serv ice and t he Sales and Ma r ket i ng div ision i n t he hospi ta l i t y

i ndust ry.

Emp loyment H isto ry

I n te r net S a les Consu l t a n t, Se rv ice Adv isor H end r ick Honda B raden ton M a rch 2011 - Present

M a r ket i ng, customer serv ice and sales. Responsib le for a l l aspects of t he sale, p resent i ng t he veh ic le,

negot ia t ions, closing and fo l lowup. Met and exceeded goals f rom f i rst month on t he job, ach ieved

S a lesperson of t he Month i n September 2011 fo r h ighest sales volume. As a Serv ice Adv isor, a lso exceeded

goa ls w i t h i n f i rst month. Responsib le for i n ta ke of veh ic les, add ressing i n i t ia l concerns, coord i na t i ng

between techn ic ian an d customer, upsel l i ng recommendat ions and add i t iona l serv ices i nc l u d i ng

m a i n tenance cont racts, ensu r i ng p roper b i l l i ng of l abo r and pa r ts to i nc l u de cod ing fo r I n terna l or

Wa r ran ty repa i rs, an d i nvo ici ng customers.

Cou n te r M a n ager, E stee Lauder at Macy’s Februa ry – J u ne 2012

Responsib le fo r I n d i v i d ua l and Coun ter Sa les goa ls, v isua l p resenta t ion, customer serv ice and S ignat u re

Serv ices of Estee L a u der b ra nd, and superv is ion of staff.

C o r po r a te T r a ve l/ Meet i ngs Exp ress S a les M a n ager, G rove Par k I n n Resor t & Spa J u ne 2008-

November 2010

Responsib le fo r p rospect i ng and develop ing a new ma r ket of business t ravelers. P ropose an d book sma l l

meet i ngs and groups. Customer commun icat ion i n t he for m of ema i l, w r i t ten documenta t ion, lega l

d ocuments, telephone and face to face. Responsib i l i t ies i nc l u de, bu t a re not l i m i ted to; site v is i ts,

p roposals, d ra f t i ng group meet ing cont racts, S MS and Delph i know ledge, t ra i n i ng / s uperv is i ng assistan ts,

coord i na t i ng group r a tes, events and serv ices between severa l depa r t ments i n t he Resor t.

S a les & M a r ket i ng Assist a n t, G rove Par k I n n Resor t & Spa December 2006-J u ne 2008

Sta r ted as an Of f ice Temp, h i red f u l l t i me i n August 2007. Responsib le to t wo (2) sales managers.

C ustomer commun icat ion i n t he for m of ema i l, w r i t ten documentat ion, lega l documents, telephone and

f ace to face. Responsib i l i t ies i nc l u de, but a re not l i m i ted to; si te v is i ts, schedu l i ng overn igh t stays,

o rder i ng amen i t ies, weekly Excel repor t i ng, S MS and Delph i know ledge.

Rese rv a t ions Agent/C ash ie r/ Ret a i l, R idgecrest & Mon t rea t Conference Cen te rs 2 004-2006

Due to t he seasonal i t y of t h is area, worked i n several areas, i nclud ing reserva t ion agent, food serv ice &

cate r i ng, cashier, off ice, chi ldca re and re ta i l sales. Du r i ng t h is tenu re also planned, organized, and

a dmin is te red programs for you th and young adu l ts i n va r ious t ypes of act iv i t ies.

L e a de rs h i p & Sales 1994-2004

Sales Representa t ive. A lso owned and opera ted a s mal l re tai l business where responsib le for ma rke t i ng,

r ecru i t i ng, t ra in i ng, p resen ta t ion, merchandising, budget i ng, order ing, ma in ta i n i ng stock levels, ma i l i ngs,

c ustomer serv ice, sales & p rof i ts. Designed, created and main ta ined coordina t i ng re ta i l websi te and

h and led p roduct sh ipmen ts.

1 R e t a i l Sto re M a n ager, Seasona l, R u m pe lst i l ts k i n Toys, 2004-2005

2 D is t r i c t M a n ager, Avon, 2001 – 2002

Sales Coordina tor, S.H. Bel l Company, 1998-2000

Assistan t, Of f ice of t he Presiden t, Focus on t he Fami ly, 1996-1998

Assistan t Manager, Famous Footwear, 1994-1995

US M i l i ta ry, 1992-1994

T r a i n i ng/E d uc a t ion- Poin t Par k Un iversi ty, PA – B.S. i n Business Managemen t, Magna Cum Laude

Mon t rea t College, NC – M usic m inor (vocal) and Ou tdoor Recreat ion Leadersh ip

Un iversi ty of F lo r ida, Gainesvi l le – Commun i t y Recrea t ion Leadersh ip

P e rson a l/ Hobb ies - Cer t i f ied Hospi ta l i t y Superv isor, Cer t i f ied Beau ty Adv isor, M usic/Worsh ip Leader,

E ven ts & Recreat ion Plann ing, Sunday School Teacher, Yout h Group Leader, M usic/Theater groups, Soloist,

F und ra ising Coord ina tor, B ig Sister P rogram, Food Ban k, H T M L, Websi te Ma in tenance, Chi ldcare

T ra i n i ng, Piano & Voice.

References Avai lable Upon Request

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