Customer Service Sales

JANA P. HAWTHORNE

*** ******* ***** *****, ** *8218

313-***-**** *************@*****.***

OBJECTIVE

To obtain an entry level position where I can utilize my skills and abilities in supervisory and

customer service.

SKILLS & ABILITIES

Speaks effectively Cooperates Punctual

Listens attentively Understands feelings Teaches/trains/ instructs

Openly expresses ideas Self confident Manages conflict

Negotiates/resolves Accepts responsibility Enforces policies

difference Meets goals Takes charge

Persuade other people

Identified problems

Works well with others

Sets goals

EXPERIENCE

McDonalds Ecorse, MI

Crew Trainer Aug 2007 Nov 2011

Trained new employees

Resolved customer concerns

Operated computerized cash register

Cooked and prepared food

Displayed merchandise for sales floor

Controlled inventory

Wendy’s Southgate, MI

Team Member May 2005 April 2007

Operated computerized cash register

JANA P. HAWTHORNE

426 Frazier River Rouge, MI 48218

313-***-**** *************@*****.***

Cooked and prepared food

Operated dishwasher and cleaned equipment

Pak Rite Industries Ecorse, MI

Assembly Line Worker April 2006 Aug 2006

Prepared and packaged car parts for shipment

Prepared pallets

Clean and maintain work station

EDUCATION

ACCESS GED General Equivalency Diploma April 2013

REFERENCES

Additional references available upon request.

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