Customer Service Assistant

Location:

Posted:

April 28, 2013

Andy Paul Cabrera

OBJECTIVE: Highly-motivated and high-achieving individual who wants to obtain a rewarding and

challenging Tagalog Interpreter position which will allow me to utilize my customer service and

communication skills and my proficiency in the Tagalog language

EDUCATION:

* San Francisco State University

* Major: Business

WORK EXPERIENCE:

Third Party Proposition Player, PT Gaming February - Present

* Ensure that accurate payouts and collection of losses are carried out by the dealer

* Protect company's chips from possible theft and fraud

* Add and multiply quickly especially if there are big bonuses to facilitate the smooth flow of the

game

Cash Control Assistant, SFSU Cesar Chavez Student Center July 2012 - February 2012

* Counted total amount of cash and vouchers in petty cash fund

* Processed invoices and received and recorded vendor payments

* Forwarded appropriate forms, such as check and purchase requisition forms, to the

appropriate personnel for authorization and signature

Customer Service Clerk, Lucky Money Inc. August 2011 - March 2012

* Processed customers' transactions and ensured that they received correct change

* Encashed government and payroll checks upon proper identification of the customers

* Balanced and reconciled cash drawer at the end of the shift

Student Worker, City College of San Francisco - Registration August 2010 - March 2011

* Answered inquiries from approximately 20 to 50 current and prospective students

everyday concerning registration procedures and tuition and fees

* Typed, organized, and filed add/drop forms, late add forms, and transcript discrepancy

letters in its proper drawer

AFFILIATIONS:

* Beta Alpha Psi - Beta Chi Chapter

* Ascend - SFSU Chapter

* Beta Gamma Sigma (to be inducted)

SKILLS:

* Accurate, compassionate, kind, respectful, team player

* Languages: Filipino/Tagalog (Native); Spanish (Elementary)