Sales Manager
Resume:
DEBORAH CHAPIN
Stockton, CA 95204
Cell 209-***-****
************@***.***
Target: Sales Consultant
Profile:
• Proven track record of achievement in sales, marketing, advertising and customer relations.
• Extensive experience in designing and organizing office and home environments.
• Enthusiastic marketer who meets customer expectations and maintains win/win business relationships.
• Over 23 years of sales and marketing achievement.
Education:
Bachelor of Science degree in Business Administration with concentration in Marketing
University of the Pacific, Stockton, CA May 1983
Completed Beginning & Intermediate Interior Design
San Joaquin Delta College, Stockton, CA June 2004
Professional Experience:
Aflac Insurance Company, Stockton, CA 2009-present
Insurance Sales
Business to business sales
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Extensive cold calling
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Coordination of claims
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Ongoing training and education
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Decorate Smart, Stockton, CA 2003-2009
Interior Design Consultant
Started my own design company providing design and decorating service to businesses and homeowners.
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Created budgets for cost effectiveness.
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Coordinated with contractors to complete work in a timely manner
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Created color schemes, furnishings, wall covering, fabrics, etc.
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Overall merchandising to complete a project.
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Created presentation boards for clients, as part of selling process.
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Moonshadow Productions & Research, Stockton, CA 2000-2009
Sales/Operations Manager
Co-owner; family business. (Part-time responsibilities)
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Created sales presentations to decision makers.
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Created and designed advertising for clients.
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Acted as screen talent for various productions.
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Helped maintain day-to-day operations of the business.
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Project review, quality control & detail oversight to finish productions.
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Salon Technology, Santa Cruz, CA 1999-2000
Sales Consultant
Managed sales for all beauty salons/beauty schools within three counties.
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Conducted sales presentations and continuing education to individual stylists.
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Deborah Chapin Page 2
Moonshadow Productions & Research, Stockton, CA 1998-1999
Sales/Operation Manager
Responsibilities are described above.
Stockton Pennysaver, Stockton, CA 1997-1998
Account Executive
Responsibilities are described below.
Central Valley Title, Stockton, CA 1995-1997
Marketing Director
Managed sales consultants in Stockton, Manteca and Lodi.
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Promoted Title and Escrow Services.
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Oversaw marketing of Real Estate Escrow and Title Services.
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Responsible for achieving monthly sales projections.
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Promoted and coordinated annual picnic for all real estate professionals in San Joaquin County.
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Coordinated quarterly contests to help motivate sales personnel and increase sales.
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First American Home Warranty, Woodland Hills, CA
Sales & Customer Service Manager
1988-1995
Opened and managed both San Joaquin and Stanislaus territories.
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Promoted the sales of home warranties to realtors and real estate affiliates.
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Created and delivered sales presentations to groups as well as individuals.
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Communication with various contractors to solve problems with clients.
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Consecutive member of “President’s Club” for Outstanding Sales Achievements.
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Capital Cities/ABC, Inc. dba Pennysaver, Laguna Niguel, CA 1986-1988
Account Executive
Sold and designed display advertising.
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“Number One” sales associate on a weekly basis; 5K-10K in sales weekly.
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Greatest volume producing territory.
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Maintained existing accounts while acquiring new accounts.
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Extensive cold-calling.
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Macys, Stockton & San Francisco, CA 1979-1986
Department Sales Manager
Managed retail sales and staff members of various departments.
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Created Merchandising displays to increase retail sales.
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Statistical analysis of past customer activity to forecast sales.
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Trained newly hired individuals.
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Inventory control to assure profitability.
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