Manager Customer Service
Resume:
Lana Paredes
Cleburne, TX ****3
***********@*********.***
OBJECTIVE
My immediate goal is to obtain a worthwhile position with a well-
established institution or company, which will allow for career advancement
based upon work experience, and educational background.
WORK EXPERIENCE
Accounts Receivable Representative
August 2011 - February 2013
Texas DME, Inc. Cleburne, Texas
Translated codes into insurance companies' preferred coding system.
Prepared the appropriate claims documents required by each insurer.
Submitted, organized and tracked all insurance claims filed by the health
care provider. Followed-up until payment was received, and managed
collections activities when necessary. Performed customer service support
and other office duties as required.
Human Resources Assistant
February 2009 - October 2009
MTC - Sanders Estes Correctional Facility Venus, Texas
Provided employee orientation, development, and training. Assisted with
employee relations. Assisted with employee compensation and benefits
administration. Maintained employee files, HR filing system, and general
recordkeeping. Assisted with the day-to-day efficient operation of the HR
office.
Accounts Payable/ Payroll Specialist
January 2007 - August 2008
Schlumberger Cleburne, Texas
I have functioned as an accounts payable, accounts receivable, and payroll
clerk. In the position of accounts payable clerk I processed all incoming
and outgoing mail, processed all vendor invoices for payment, maintained
contact with vendors both by telephone and mail, and prepared processed
invoices for archiving. As district payroll clerk I was responsible for
processing payroll and non- job related bonuses for approximately 350
employees. In the position of accounts receivable clerk I was responsible
for billing clients for oilfield services provided by Schlumberger. All of
which required a working knowledge of general office machinery, Microsoft
Windows, and Excel.
Office Manager/ Production Coordinator
June 2006 - September 2006
Arnold Stone, Inc. Blum, Texas
I assisted Division Manager in all aspects of the hiring process. I
processed all new hire, termination, and training paperwork; maintaining
employee personnel files. I completed weekly divisional payroll. I
coordinated weekly divisional production including importing new sales
orders, preparing orders for production, creating shipping and receiving
reports, and coordinating shipping between facilities. I assisted in
delegating multiple duties among office personnel.
Financial Aid Specialist/ Loan Officer
August 2004 - March 2006
Hill College Cleburne, Texas
I functioned as a clerk, financial aid specialist and loan officer taking
incoming calls, downloading student aid reports, maintaining office filing
system, processing student aid packages, maintaining contact with students
by both telephone and mail, and advising students on the completion of all
necessary paperwork to successfully apply for student financial aid. I
Processed and certified student loan packages based upon federal and state
regulations; all requiring a working knowledge of Microsoft Windows and the
Microsoft Office Suite.
Student Worker
January 2003 - May 2003
Hill College Cleburne, Texas
I assisted instructors with office organization, making copies, answering
phones, and assisting students with assignments.
Pulmonary/ Cardiac Unit Secretary
December 2002 - January 2003
Huguley Memorial Fort Worth, Texas
I maintained patient admit and discharge paperwork, compiled patient
charts, ordered lab work, transcribed doctor orders to patient charts,
answered phones and patient calls.
EDUCATION
Some College Coursework Completed
Nursing
January 2011 - December 2011
Tarleton State University Stephenville, Texas
GPA- 3.28
Awards- Dean's List
Associate Degree
January 2003 - May 2005
Hill College Cleburne, Texas
Major- Sociology
GPA- 3.86
Awards- Member of Phi Theta Kappa, Dean's List, English Achievement Award
REFERENCES
Dr. Vernon Hyles
English/ Government Instructor, Hill College
817-***-**** ext. 218
******@***********.***
Tammy Clements
Elementary School Teacher, Huntington ISD
Wency Torres
Human Resources Manager, MTC - Sanders Estes Correctional Facility
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