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Manager Customer Service

Location:
Cleburne, TX, 76033
Salary:
13.00
Posted:
April 28, 2013

Contact this candidate

Resume:

Lana Paredes

**** ******** **.

Cleburne, TX ****3

254-***-****

abtgzr@r.postjobfree.com

OBJECTIVE

My immediate goal is to obtain a worthwhile position with a well-

established institution or company, which will allow for career advancement

based upon work experience, and educational background.

WORK EXPERIENCE

Accounts Receivable Representative

August 2011 - February 2013

Texas DME, Inc. Cleburne, Texas

Translated codes into insurance companies' preferred coding system.

Prepared the appropriate claims documents required by each insurer.

Submitted, organized and tracked all insurance claims filed by the health

care provider. Followed-up until payment was received, and managed

collections activities when necessary. Performed customer service support

and other office duties as required.

Human Resources Assistant

February 2009 - October 2009

MTC - Sanders Estes Correctional Facility Venus, Texas

Provided employee orientation, development, and training. Assisted with

employee relations. Assisted with employee compensation and benefits

administration. Maintained employee files, HR filing system, and general

recordkeeping. Assisted with the day-to-day efficient operation of the HR

office.

Accounts Payable/ Payroll Specialist

January 2007 - August 2008

Schlumberger Cleburne, Texas

I have functioned as an accounts payable, accounts receivable, and payroll

clerk. In the position of accounts payable clerk I processed all incoming

and outgoing mail, processed all vendor invoices for payment, maintained

contact with vendors both by telephone and mail, and prepared processed

invoices for archiving. As district payroll clerk I was responsible for

processing payroll and non- job related bonuses for approximately 350

employees. In the position of accounts receivable clerk I was responsible

for billing clients for oilfield services provided by Schlumberger. All of

which required a working knowledge of general office machinery, Microsoft

Windows, and Excel.

Office Manager/ Production Coordinator

June 2006 - September 2006

Arnold Stone, Inc. Blum, Texas

I assisted Division Manager in all aspects of the hiring process. I

processed all new hire, termination, and training paperwork; maintaining

employee personnel files. I completed weekly divisional payroll. I

coordinated weekly divisional production including importing new sales

orders, preparing orders for production, creating shipping and receiving

reports, and coordinating shipping between facilities. I assisted in

delegating multiple duties among office personnel.

Financial Aid Specialist/ Loan Officer

August 2004 - March 2006

Hill College Cleburne, Texas

I functioned as a clerk, financial aid specialist and loan officer taking

incoming calls, downloading student aid reports, maintaining office filing

system, processing student aid packages, maintaining contact with students

by both telephone and mail, and advising students on the completion of all

necessary paperwork to successfully apply for student financial aid. I

Processed and certified student loan packages based upon federal and state

regulations; all requiring a working knowledge of Microsoft Windows and the

Microsoft Office Suite.

Student Worker

January 2003 - May 2003

Hill College Cleburne, Texas

I assisted instructors with office organization, making copies, answering

phones, and assisting students with assignments.

Pulmonary/ Cardiac Unit Secretary

December 2002 - January 2003

Huguley Memorial Fort Worth, Texas

I maintained patient admit and discharge paperwork, compiled patient

charts, ordered lab work, transcribed doctor orders to patient charts,

answered phones and patient calls.

EDUCATION

Some College Coursework Completed

Nursing

January 2011 - December 2011

Tarleton State University Stephenville, Texas

GPA- 3.28

Awards- Dean's List

Associate Degree

January 2003 - May 2005

Hill College Cleburne, Texas

Major- Sociology

GPA- 3.86

Awards- Member of Phi Theta Kappa, Dean's List, English Achievement Award

REFERENCES

Dr. Vernon Hyles

English/ Government Instructor, Hill College

817-***-**** ext. 218

abtgzr@r.postjobfree.com

Tammy Clements

Elementary School Teacher, Huntington ISD

817-***-****

Wency Torres

Human Resources Manager, MTC - Sanders Estes Correctional Facility

972-***-****



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