Customer Service Sales
Resume:
TUCSON, AZ, *****
520-***-**** . ****.******.**@*****.***
JOSE ALEMAN
A dependable, organized and sociable individual with experience relating to
marketing, public relations and customer service. Bears a professional
image, has a proficiency in multiple computer computer programs and
operating systems, and is willing to relocate. Will be able to apply all
past knowledge obtained in a variety of situations to this position.
EMPLOYMENT HISTORY
Convergys
3760 N. Commerce Drive
Tucson, Arizona, 85705
September 2012 - Present
Customer Service Representative / Walgreens Project
As a documented pharmacy technician in training, we are
responsible for assisting callers who are directed
to the Walgreens Pharmacy Care Center when they attempt
to reach their preferred store. We assist in refilling medications, data
entry, resolving insurance claims, and other related
situations.
Cost Plus World Market
4821 N. Stone Avenue
Tucson, Arizona, 85704
November 2010- June 2012
Sales Associate
In this position, I am responsible for duties across the
board. Some of the many titles I take on under
the realm of customer service are Cashier, Sales Floor
Associate and Stock Associate. I recover full sections of the store in
order to represent the store properly.
Target
10555 N. Oracle Road
Oro Valley, Arizona, 85704
October 2007- June 2009
Sales Associate
I was responsible for and knowledgable in all areas of the
store. I started off on the sales floor and eventually
learned how to cashier at the front lanes. After a
while at the cashier lanes, I learned the entire front area of the store.
This included working at the Guest Services desk,
the Food Service Center and the Photo Development area. I
was even knowledgable about the stock room.
EDUCATION
Pima Community College; 2009- Present; Tucson, AZ
Associate's Degree in Liberal Arts
University of Arizona; 2008-Present; Tucson, AZ
African American Student Affairs
Desert Christian High School; August 2004-May 2006; Tucson, AZ
Swim Team, Drama/Musical Theater
Pusch Ridge Christian Academy; August 2006- May 2007;
Oro Valley, AZ
Ensemble Chorus, Drama Club, Rotary Club
LANGUAGES
Spanish
English
PROFICIENCIES
I am well familiarized with numerous computer programs
and operating systems such as Macintosh OS X, Windows
Vista and any form of Linux. I am able to
communicate quickly on the computer as my typing speed reflects that of 70
WPM.
REFERENCES
Megan Summers
Vanessa O'Brian
Eric Johnston
Denise Meeks
Cassandra Ashley
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