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Quality Assurance Customer Service

Location:
Fernandina Beach, FL, 32097
Salary:
Open
Posted:
April 28, 2013

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Resume:

Paul F. Rockwood

***** ****** ***** *****, ******* 32097 Tel: 904-***-**** Cell: 904-***-****

e-mail abtf76@r.postjobfree.com

Background History

January 2012 to Present Semi Retired, advisor to the Sundowner President James Flynn. Preparation for testimony regarding suit brought by Sundowner involving US Marshal Flight Crews handling aircraft provided to the Marshal Service by Sundowner affiliates.

Nov 2011 to Dec 23, 2011 Product Acceptance Specialist (Contractor Conformity Inspector) of the Boeing A-10 Aircraft Center Wing and Fuel Tank Modification. Macon, Ga. Detailed material, In Process, and Final inspection of aircraft Center Wing and Fuel Tank utilizing MES applied manufacturing system for the Johnson Service Group. 6000 Lake Forrest Dr

Ste 280, Atlanta, Georgia, 30328, 770-***-****

Apr 2011 to Aug 30, 2011 Product Acceptance Specialist (Contractor Conformity Inspector) of the Boeing 787 CFRP aircraft utilizing the CATIA and Velocity programs including the many changes in the Boeing Specification programs as a result of the composite construction of the aircraft under Contract through Dunhill Staffing of Charleston, South Carolina. 1459 Stuart Engals Blvd., Mt Pleasant, SC 29464 843-***-****

Sept 2004 to Sept 2010 Sundowner Oklahoma City

James Flynn, President 4949 Harrison Av Rockford, IL 61108 Tel 703-***-****

Initial position Director of Quality Control. Promoted to the position of Sr Director of Aircraft Heavy Maintenance. With responsibilities of MRO Records and QA Coordination with Engineering, Material procurement, vendor staff.

Company loss of contracts caused an Involuntary Reduction in Force, all levels, all contracts.

*Performed aircraft acceptance inspection of B-737 and MD-80 aircraft, aircraft records, engine history, and equipment repair and overhaul documentation. Status of and documentation of modification level for possible lease agreement.

*Supervised C Checks at Airlines and MRO facilities to insure safe, airworthy, operational reliability, Regulatory Compliance of AD Notes of aircraft and engines prior to signing the lease acceptance agreement of the aircraft post-C Check completion

*Coordination of engineering modifications related to conversion of interiors. Recertify aircraft from non-overwater to overwater with installation of interior overhead mounted wing evacuation tie downs. Installation of life vests and life rafts in new provisions matching the requirements of US Marshal interior configurations.

*Installation of first secure cockpit and cabin Satellite Sky-phones for use by flight crew and separate installation for law enforcement officers.

Coordinate with engineering and avionic group for overwater Satcom communication and added navigation requirements.

**Oversaw the installation of prototype In-Aircraft portable stair installation in 737 aircraft not previously provisioned for Air Stairs. Aircraft not manufactured for airstair installation could not be otherwise converted for interior stairs.

Jan 2004 to Sep 2004 *Executive Technical Advisor / Director of Quality Assurance to Aviation Enterprises Inc. of Haymarket, Virginia. James Flynn, President 703-***-****. AEI was the Predecessor to establishing the Sundowner Group consisting of Sundowner Oklahoma City, Sundowner Alexandria LA, Sundowner Mesa, AZ.

Apr 2001 to Jan 2004 *Independent Aircraft Consultant Dal-Fort Aerospace Inc. Dallas, TX, for

Sharp Aircraft Maintenance, Murfreesborough, TN. Inspector of B727, B-737, MD-80 and DC-8 aircraft and components received from repair stations.

*Super Shuttle Transportation Service, Dallas, TX. Customer Service

*Midway Airlines, Chicago, IL. Managed the planning of the last days of the airlines maintenance program and return to owner operations. B-737 and DC-9 aircraft records, maintenance history, set up nightly work schedule at main base and line stations.

*Barracuda Technologies 145 Repair Station, Dallas, TX. Assumed Director of Quality Assurance for several projects including:

+Set up Lap Seam Lab Testing

+Burn Testing In accordance with FAR 25-853(c)

+Set up Radome test area with Scientific - Atlanta

+Successful award of a Supplemental Type Certificate of Boeing Model 700 +Closed Foam Radome and APU Drain Mast

Feb 1998 to Mar 2001 *Independent Aviation Consultant. Multiple customer base:

Southwest Aero Tech Center, Roswell, New Mexico, Sales and Service executive for the foreign owned repair station. Closed by owners family backers during their countries financial crisis at that time.

*Air Base Services, Arlington, TX., rescued multi-interior seat, galley and lavatory repair station certificate authority from cancellation due to violations of unauthorized relocation of facilities. Plus, Major complaint of customer (Delta Airline) and customers assigned FAA Principal for issuing overhauled parts with less than airworthy release due to incomplete maintenance.

*Gained the confidence of assigned FAA Flight Standards Office that issues could be reversed and company made whole again. Relieved C. Inspector. Retrained shop Inspectors and rewrote local inspection procedures.

*WinAir Airlines, Salt Lake City, Utah, Failing airline, experiencing losses from internal mis-management with some indication of misappropriations. I turned on-site Quality office into responsible organization. Company could not maintain losses of revenue cash flow for aircraft leased but not accepted by FAA for import to USA by acts of former employees. No legal actions taken against obvious misappropriations discovery of questionable invoices.

*Legend Airlines, Dallas, TX.., Express One Airlines, Dallas, TX. Chaotic executive management practices. Both carriers well known for individual executive excesses. Especially in the tech services. Cost of Legend interior pre lease modifications warnings ignored until it was too late.



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