Manager Services

JEANNE DURANT

***********@*****.***

SUMMARY OF QUALIFICATIONS

Ten years experience in the financial services industry

The last 5 years in Compliance positions with various CSPs

A background in shareholder services and CRM particularly in offshore

jurisdictions

Excellent interpersonal, oral, written communication and organizational

skills

Self-motivated and supportive team player who can communicate with all

levels of management

Flexible and enthusiastic contributor to organizational goals

Knowledge of regulatory requirements, KYC/CDD monitoring

The ability to work under stress and meet deadlines

EDUCATION/PROFESSIONAL DEVELOPMENT

Manchester Business School

International Diploma in Compliance 2008

Bermuda College

Full Secretarial Course for Business including course on Business Economics

Bermuda Computer School

ICDL (International Computer Driving License)

Bermuda Chamber of Commerce

Electronic Commerce(CMR 800)

Sandy's Secondary School

GCE 'O' Level in English Language, Commerce, Economics

RSA Certificates English, Commerce, Principle of Accounts, Shorthand,

French

Bermuda Employers' Council

Electronic Commerce (CMR 800)

Bermuda Chamber of Commerce

Basic Supervision, Telephone Skills, Win Win Relationships on the job,

Improved Business Writing

EXPERIENCE

Dixcart Trust Corporation Limited - Guernsey UK

Assistant Compliance Officer June 2010 - Jan

2013

. Compliance Reporting to the Directors and record/distribute the

minutes for the quarterly compliance meeting

. Knowledge of the Guernsey regulatory requirements and reporting as

well as other comparable offshore jurisdictions

. Handle all KYC/CDD matters including processing of Enhanced Due

Diligence, from the point of new business take-on/transfers and

throughout their duration as a client, discretionary Trust, EBTs

. Assist with entry of client information to Acumen system and handling

of safe custody documents for filing

. Manage/Maintain Cash logs/Threshold requirements/Complaints and PEP

registers

. Perform and maintain Client Reviews and Risk Assessments as required

per risk rating status, including quarterly reviews on High Risk

Clients and Sanctioned countries and persons

. Update and maintain policies and procedures as amended by the

Regulator and amend the company Administrators Procedure Manual,

ensuring staff are informed of all changes made and applied with

accordingly.

. Attend Seminars/Conferences and updates help by the Regulatory and

other various financial service providers

. Preparation and gathering of US Client information for new FATCA

legislation reporting

Credit Suisse Fund Administration Limited Guernsey UK

Senior Admin./ Registration/Shareholder Services Aug 2009 - June

2010(Contract)

. Process new investors, confirming they are in accordance with the

Guernsey Financial Service Commission regulations and have been

subject to CDD checks, acting as liaison between relationship

managers, custodians and investors in coordination with Registration

. Assisting with monitoring and the creation of Compliance policies in

relation to external developments that will impact the business

through internal or regulatory changes

. Develop positive relationships with the clients and relationship

managers in building sound compliance knowledge of the business,

Liaise with global investors, investment managers and banking

institutions

. Develop and maintain investor files through 4Series system/ maintain

and update database migration testing

. Maintaining KYC for existing clients, follow-up with outstanding

verification ID documents

. Static Data changes e.g. change of address, change of name

. Ensuring holder confirmations, contract notes, statements, payments

and reports are sent out on a timely basis

. Review and update any required compliance - Anti-Money Laundering-

GFSC requirements

Caledonian Fund Services (Cayman) Limited - Cayman Islands

Senior Fund Administrator - Shareholder Services Sept 2007 -

July 2009

. Assisting with monitoring and the maintenance of Compliance policies

in relation to external developments, part of the shareholder services

team to assist the company in achieving the SAS 70 Certification.

. Process new investors, confirming they are in accordance with

regulatory requirements and have been subject to KYC checks and acting

as liaison between investment managers and investor with the

Compliance and Banking Operations

. Working with legal and compliance teams at the launch of a new funds

to mitigate operational risks

. Ensure the administration has control over cash accounts and manager

expenses, and that the Funds policies and procedures are clearly

described and adhered to as stated in the Prospectus

. Encouraging staff on review of assessments to extend their knowledge

in the compliance field, policies and risk in relation to the company

business

J P Morgan Hedge Fund Services (Bermuda) Limited - Bermuda

Senior Account Manager - Shareholder Services May 2005 -

September 2007

. All administrative procedures for offshore funds, process required

compliance documents to meet regulatory

. Liaise with global investors, investment managers and banking

institutions in all investors aspects of the portfolio of the Fund

. Distribute monthly statements to current investors and performance

figures and documents to current and prospective investors

. Prepare/file quarterly statutory material with the-Bermuda Monetary

Authority

. Develop and maintain investor files through JPMorgan system/JPMorgan

Access, maintain and update database migration testing

AIG International Asset Management Limited - Bermuda

Fund Administrator Assistant August 2003 - December 31,

2004

. Legal compliance - AML (Anti-Money Laundering-Bermuda Monetary

Authority); Implement and review compliance issues

. Distribute marketing material, proxy, prospectus and offering

documentation to prospective investors, Prepare/file quarterly

statutory material and statistics with regulatory body

. Examine and perform internal audit of Net Asset Value, provide

statements to Investors for all underlying Funds

. Respond to any investor queries on all funds under management

PROFESSIONAL ASSOCIATIONS

Continuing Professional Development - Annual/quarterly seminars and

conferences in the Financial Services Industry

Associate Member of Chartered Securities Institute 2011-

Nov 2013

Member of International Compliance Association 2008-

Present

Guernsey Compliance Association 2011-2013

COMMUNITY and VOLUNTEER EXPERIENCE

Volunteer - Election Officer - Cayman Islands Government General

Election 2009

Participant and volunteer - Cayman Islands Batabano Carnival 2008

and 2009

Support volunteer -Cayman Islands Community Programs 2008-2009

Contact this candidate