Customer Service Manager
Resume:
Stephanie Figoli
*******@****.***
Objectives
To obtain position as a Front Desk Representative in which I can provide my management experience and
customer service skills to help improve service and customer satisfaction.
Education
Fayetteville Technical Community College
2012 Present Associate of Arts Psychology
Experience
Edible Arrangements
7737 Good Middlig Dr. Fayetteville, NC 28304
Assistant Manager 2012 – Present
Job responsibilities:
Planning and organization
•
Training of new employees
•
Customer service and production responsibilities
•
Taking inventory and restocking supplies
•
Keep products and food supply up to date
•
Increase customer satisfaction and decrease complaints.
•
Skills
• Fluently read and write in Spanish.
Stephanie Figoli
• • •
• Highly adaptable and fast learner.
• Excellent attendance record; trusted with cash count and deposits.
• Computer literate with knowledge of Microsoft Word, Excel, and Power Point.
• Exceptional listening and verbal communication skills.
• Customer Service skills which consist of problem solving, handling complaints and patience.
• Self motivated to work hard with a take charge mentality, and ability to motivate others to improve
performance levels.
• Enjoy working as a team member as well as independently.
References
Phillip Walls (Manager) 910-***-****
Eva Warner (Manager) 910-***-****
Sally Watson (Co-worker) 910-***-****
Sincerely,
Stephanie Figoli
*******@****.***
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