Manager Training

AREAS OF EXPERTISE

Operational Management

Site Operations

Training/ Mentoring

Instructional System Design

Team Building

Leadership

Communication

Policy Implementation

Problem Solving

Analytical Skills

Planning/ Organization

Health & Safety

PROFESSIONAL

U.S. Coast Guard Command Cadre Academy

(Managing staff & operational control)

U.S. Coast Guard Senior Enlisted Academy

(Leadership, team building & problem solving)

PERSONAL SUMMARY

A results driven, self-motivated, resourceful manager and corporate trainer with a proven ability to lead, develop, and strengthen a workforce in order to maximize efficiency. Possessing excellent communication skills and able to establish a sustainable relationship with customers, suppliers, and stakeholders across all levels of operations. Driven and self-reliant, sets targeted goals and leads by example. Adopts collaborative approach, utilizing superior interpersonal skills to engage, motivate, and encourage others through change.

Currently seeking a fresh, challenging training position that exploits and combines my skills, experience, and personal attributes, while allowing me the opportunity to further my personal and professional development.

WORK EXPERIENCE

GDLS/ FPI – Ladson, SC

OPERATIONS SUPERVISOR / INSTRUCTOR/ FSR / QUALITY TECH

January 2009 to Present

I have the proven technical leadership abilities within a dynamic organization to build and develop a mutually supportive workforce. Currently, I am responsible for maintaining GDLS/FPI standards by performing stringent quality checks and inspecting the entire work flow related to the Mine Resistant Ambush Protected fleet of vehicles.

DUTIES:

• I am currently performing during- and post-production, Quality Control Inspections and First Article Inspections & Tests.

• I conduct risk-based surveillance of all manufacturing and integration processes based on internal Quality Standards.

• I submit recommendations for process & product improvement based on knowledge, experience and contractual requirements.

• I perform data collection and analysis activities to ensure our surveillance strategy is commensurate with current risk level.

• I present a final product to the Customer or Customer’s representative (DCMA) for acceptance and assist in resolution of any concerns.

• I performed as Operations Supervisor for a multimillion dollar government contract retrofitting all Force Protection vehicles from Iraq.

• I performed as a CONUS and OCONUS corporate instructor for General Dynamics Land Systems Force Protection, Ladson, SC

• I have extensive experience with instructor-based, on-the-job, and self-study workforce training.

• I have experience identifying additional training needs of students and employees.

WORK EXPERIENCE

GDLS/ FPI – Ladson, SC

OPERATIONS SUPERVISOR / INSTRUCTOR/ FSR / QUALITY TECH

January 2009 to Present

DUTIES: Continued

• I have been successful in setting up training classes for new military equipment operations and maintenance.

• I am able to research process requirements and prepare presentations to successfully educate students and employees.

• I assisted in the development of master course documentation and manuals according to applicable accreditation, certification, or other contractual requirements.

• I interviewed subject matter experts and conducted research to develop instructional content.

• I presented and made recommendations regarding course design, technology, and instructional delivery options.

• I provided analytical support for the design and development of training curricula, learning strategies, educational policies, and courseware standards.

• My experience also includes analyzing data derived from various assessment tools and providing feedback for customer needs.

• I have attained more than 2000 hours of podium time from 2009 to 2011, CONUS as well as OCONUS.

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WORK EXPERIENCE

US COAST GUARD RESERVE – Charleston, SC

OPERATIONS SUPERVISOR / MANAGER

January 1987 to Present

Motivated problem-solver with twenty five years of demonstrated ability to supervise, lead, follow and serve in all aspects of operations, while also being responsible for the training of subordinate personnel. Adopts collaborative approach, utilizing superior interpersonal skills to engage, motivate, and encourage others through change.

DUTIES:

• I performed as Executive Officer/ Operations Supervisor, responsible for the daily operations of the U.S Coast Guard Military Out Load operation in the port of Charleston

• I supervised 120 personnel, utilizing knowledge of HR practices, as well as UCMJ, EEO and OSHA policies and practices.

• I performed as Maintenance Chief/Operations Supervisor, responsible for the direct supervision of a 20 member maintenance division and oversight for 12 Homeland Security Response Boats and maintenance of $150,000 annual budget.

• I implemented the Radiation Detection program for the Military Out Load and conducted onsite training as well as maintained equipment readiness.

• I served as liaison between Military Out Load and Naval Weapons Station, Charleston, to ensure the fulfillment of government quotas for MRAP delivery to theater.

• I oversaw the delivery of 8000 MRAP vehicles to the Military Sea Lift Command for the Port of Charleston.

WORK EXPERIENCE

South Texas Instrumentation – Harlingen, TX

Owner

January 1997 to September 2001

Owner of South Texas Instrumentation, a small business that serviced the municipal water and waste water treatment centers throughout the Rio Grande region of Texas. Highly customer-centric, with excellent marketing skills to build new business, as well as continually cultivating existing customer relationships. Infused creativity and the entrepreneurial spirit in all business endeavors.

DUTIES:

• Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.

• Modify, maintain, and repair electronics equipment and systems to ensure that they function properly.

• Replace defective components or parts, using hand tools and precision instruments.

• Inspect newly installed equipment to adjust or correct operating problems.

• Prepare or maintain design, testing, or operational records and documentation.

• Conducted the installation and operation of electronic equipment and systems.

• Assemble circuitry for electronic systems according to engineering instructions, production specifications, or technical manuals.

• Select electronics equipment, components, or systems to meet functional specifications.

• Conducted the routine scheduled calibration of instrumentation and test equipment.

ACADEMIC QUALIFICATIONS

BS, Workforce Education and Development

Southern Illinois University

Anticipated graduation date, December 2013

FOCUS OF STUDY

• Training Proposals & Report Writing

• Instruction System Design

• Occupational Analysis and Curriculum Development

• Assessment of Learner Performance

• Training Systems Management

• Learning Theory, Psychology of Learning, Educational Psychology

REFERENCES – Available upon request

Contact this candidate