Human Resources Manager
Resume:
Nicole E. Onder *** W. Wood Street
Palatine, IL *0067
******.*****@*****.***
www.LinkedIn.com/in/NicoleOnder
Summary
HR Business Partner with demonstrated history of fostering relationships
with Operations. Continuously moved outside the HR/LR roles to be a solid
partner to company leadership team. Can work with all levels from the
senior management to organized labor. Expertise in Labor Relations.
Worked with numerous labor unions. Performed chief spokesperson roles for
companies. Quickly learns the objectives by which businesses are
measured. Extensive experience conducting high level employee relations
investigations.
Professional Experience
Schindler Elevator Corporation 2006 - 2013
Area Human Resources Manager
Schindler Elevator Corporation is one of the leading global manufacturers
of elevators, escalators, and moving walks. Schindler employs more than
5000 people in 230 locations in North America. They have been named one
of Forbes Magazines 100 Most Innovative Companies.
Served as a National Labor Relations Manager reporting to the Field
Operations Labor/Human Resources Manager. Responsible for all labor
activities for sixty eight IUEC locals across the entire country.
Responsible for all Human Resources for Great Lakes and Northeast Regions
reporting into Vice Presidents of Region. Responsible for Human Resources
for Plant. Assisted General Manager with closure of plant.
. Participated in the negotiation of labor contracts.
. Heard grievances at 2nd step of grievance process.
. Assisted attorneys in filing injunctions for work stoppages.
. Worked with attorneys to prepare all arbitrations.
. Assisted in the preparation of EEOC and NLRB responses.
. Served as a Trustee on Multi Employer trust funds; Pension Trustee;
Annuity Chair.
. Coordinated all Multi-Employer bargaining strategies with industry
competitors.
. Provided advice to field management regarding daily labor relations
issues.
. Conducted Labor Relations training for Schindler University.
. Provided HR support to Vice Presidents of Region and management of all
district offices.
. Progressed from National Labor duties to Region and Plant HR; Only
Region HR manager with that level of responsibility.
. Included in Succession Plan to move into Field Operations Labor/HR
role.
Medco Health Solutions of Texas, LLC 2000 - 2006
Senior Human Resources Manager (Texas Pharmacy, Fort Worth, TX; Irving
Call Center, Irving, TX)
Served as site HR leader reporting to Director of Human Resources and Vice
President of site. Managed Human Resources, Labor Relations, Payroll,
Safety and Security Departments. Administered collective bargaining
agreements for four USW local unions. Maintained excellent working labor
relations climate with all bargaining units. Average grievance rate for
both locals reduced to 6 per year.
. Assisted in the negotiations of both labor contracts; prepared labor
strategy.
. Received 2004 award from Medco COO for impacting the Company backlog by
recruiting 300 new hires including 100 pharmacists; this impacted site
by producing 88,000 extra scripts per week.
. Received 2001 Award for Excellence from Merck Medco President for
outstanding EEOC audit results.
. Cross trained entire HR and Payroll Departments to the level of each
team member performing between two and four positions each.
. Managed Payroll Departments which averages about .385% variance;
department has been given several commendations for accuracy.
. Assisted in the achievement of 2.7 million hours without a loss time
accident.
. Conducted Mark of a Leader training for site VP.
. Increased responsibility from HR and Payroll by adding Safety and
Security.
Ball Metal Beverage Container/Miller Brewing Company 1996 - 2000
Human Resources Manager for Multiple Plants (Milwaukee, WI; Moutrie, GA;
Fort Worth, TX)
Site HR leader for three separate manufacturing plants located in Texas,
Wisconsin, and Georgia. Reported to Plant Managers in various plants as
well as Corporate HR VP. Promoted from HR Rep within first six months of
employment. Administered collective bargaining agreements for UAW and
Machinists unions. Served as chief spokesperson during contract
negotiations. Worked with site management to develop bargaining
strategies.
. Prepared position statements for arbitrations, NLRB, EEOC charges.
. Investigated claims of harassment and discrimination.
. Identified diversity recruitment sources/recruitment strategies.
. Conducted new hire benefits and safety orientations, benefits training
and safety training.
. Responsible for plant safety programming; served as safety committee co-
chair.
. Increased responsibility from one can plant to three.
City of Marshfield, Marshfield, WI 1994 - 1996
Human Resources Specialist
Reported to the Mayor and City Administrator of a city in Wisconsin.
Worked with City Common Council members and management to formulate
strategies for negotiations. Served as chief spokesperson for contract
negotiations of six bargaining units. Administered collective bargaining
agreement, grievance and arbitration processes for all six bargaining
units. Unions included Teamsters, Police Officers Union, Firefighters
Union, AFSCME, and Dispatchers Union.
. Conducted training sessions for City managers and employees on
performance appraisals, diversity, sexual harassment, FMLA
. Initiated reorganization of police department resulting in a savings of
$250,000 in a three year period
. Developed policy and conducted training program on federal regulations
for illegal substance and alcohol testing of CDL holders; Negotiated
the impact of the regulations with affected bargaining units
Education
University of Wisconsin, Milwaukee, WI
Master of Industrial and Labor Relations
. Internships:
- Schwarz Pharma
- Amalgamated Clothing and Textile Workers Union (UNITE)
- Miller Brewing Company
Marquette University, Milwaukee, WI
Bachelor of Arts, Psychology
Organizations
Alpha Phi Sorority City of Palatine
Historian and Vice President Volunteer at Civic Events
Big Brothers Big Sisters Society for Human Resource Management
Volunteer Member
Texas Wesleyan University
Adjunct Professor Business School
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