System z Client Architect and Storage - Technical Sales

Dennis H. DeYong

*** ****** *****

Bay Village, Ohio 44114

Phone 440-***-****

E-mail ********@*****.***

Professional Strong extensive mainframe skills, knowledge and

Profile experience in all areas of application design,

development, programming and project management.

Expert in COBOL, CICS, DB2, SQL,JCL, VSAM as well

as other high-level languages. Highly trained in

systems programming, system design and

architecture. Have installed complete z/OS

Professional operating systems, their subsystems as well as

Experience their related hardware and maintained those

systems using SMP/E. Trained in both the hardware

and software of the mainframe and distributed

systems as well as storage. Adept at problem

identification and resolution and the ability to

work on multiple complex projects simultaneously

in a highly effective manner.

2007 - 2013 (Retired)

IBM Cleveland, OH

System z Client Technical Architect

Lead Mainframe Client Architect supporting several

IBM core accounts as well as IBM growth accounts

among the top 100 IBM customers. Technical advisor

and lead architect assisting in the design and

implementation of multi-million dollar savings and

hardware/software upgrade solutions. Saved my

clients an average of $5M per year in software and

hardware costs as well as kept them current on all

hardware and software solutions by designing the

most cost effective solutions.

Project z technical advisor for a large CA

(Computer Associates) to IBM software migration

effort at a major US bank. My Project leadership

and technical knowledge saved the customer over

$3M per year and came in on time and under budget.

Designed and managed a multi-million dollar

multi-site disaster recovery solution and hardware

upgrade for a major IBM customer involving three

locations separated by over one-thousand miles and

thousands of machines and users. Project was

successfully implemented and is currently one of

the most cost effective and state of the art

installations in the United States.

Technical advisor and project leader on several

Linux on system z solutions which allowed

customers to consolidate thousands of distributed

servers to the system z mainframe. On average I

saved my customers several million dollars in

software and hardware costs and reduced the

complexity and resources required to manage the

environment.

Project lead on problem determination, analysis

and resolution for several major IBM customers.

Involved in identifying performance issues and

system problems and reviewing job execution and

taking appropriate action to resolve any issues.

Managed multiple software release updates and

education for my customers which resulted in

successful and error free projects

Identified required system enhancements and

upgrades and lead the customer teams to implement

the required changes.

Analyzed the functional and technical requirements

of the customer and determined the most efficient

and cost effective method to implement the

objectives of the customer's user community.

1999 - 2007 Storage Technology Corporation

Cleveland, OH

Senior MVS/Open Systems Engineer

Pre and post sales support for over forty large

systems customers in the Cleveland, Akron and

Pittsburgh area

Responsible for systems analysis and design of

large and complex environments

Manage the project planning and installation of

all components of the solution

Proposed, sold, and installed twenty STK (VSM)

Virtual Tape Libraries

Led technical analysis and marketing effort for

the STK 9840 large capacity tape product resulting

in close to one million dollars in revenue

Conducted capacity planning and systems analysis

studies that have returned over three million

dollars in revenue per year

Team member on the STK Virtual Disk product

rollout which successfully sold and installed

several hundred terabytes of disk storage

Successfully marketed and sold over five million

dollars worth of STK Virtual Disk products

Trained in both MVS and SAN environments with

experience in both software and hardware

Designed several high-availability

high-performance SAN configurations for area

customers that have improved application

performance as well as system efficiency

1995 - 1999 IBM Cleveland, OH

Senior Information Technology Specialist in Large

Systems and Storage

Lead Storage Specialist on the IBM RVA and RAMAC

installation and implementation teams

Responsible for the analysis, design, planning and

implementation of large IBM mainframes and their

associated software

Team leader of the large systems post-sales

implementation team conducting the systems

assurance and installing any required software

maintenance.

Successfully installed and implemented over thirty

RVA and RAMAC systems in the largest accounts in

the greater Cleveland and Akron area

Performed capacity planning studies and

performance studies at over twenty large accounts

resulting in over five hundred thousand dollars of

revenue from processor and disk upgrades

Project Coordinator for the IBM eBusiness software

enablement rollout for OS/390 in which over

seven-hundred and fifty-thousand dollars in

revenue was generated

Performed the customer training and software

installation and customization for the first 3494

Automated Tape Library installation in the Great

Lakes area

Lead Information Technology Specialist for the IBM

Multiprise 2000 processor installation and

implementation team installing over twenty CPUs

and all necessary software

Responsible for the configuration of complex

mainframe environments using IBM HCD tools

Lead systems engineer for the installation of

OS/390, DFSMS, DB2, and all other IBM programs

products

Responsible for close to five-hundred thousand

dollars of IBM services revenue to support new

processor installs and upgrades per year

1992 - 1994 IBM Cleveland, OH

Account Systems Engineer in Large Systems

Pre and post-sales support for over twenty large

systems customers in the Cleveland and Akron area.

Team leader of the IBM Parallel Sysplex

Implementation project team which installed over

thirty systems in three states on time and under

budget

Primarily responsible for the planning,

implementation, and installation of large

processors and their associated operating systems

Lead Systems Engineer for the first 9121 model 411

installation in the United States

Successfully installed OS/390, OpenEdition, DB2,

COBOL, CICS and Parallel Sysplex in over twenty

customer accounts

Responsible for the installation and configuration

of IBM DFSMS and DFHSM for over twenty large

systems accounts in the Cleveland, Akron,

Pittsburgh areas

Team member for the first IBM Magstar tape drive

installation in the area responsible for systems

assurance and software and hardware installation

Installed and implemented the IBM 3172 Network

Controller as well as TCP/IP in eleven customer

accounts successfully connecting them to the

internet

1979 - 1991 IBM Mechanicsburg, PA

Application Development Programmer

Rapidly advanced from an entry level programmer to

senior associate programmer

Responsible for IBM internal billing applications

as well as internal strategic tools development

such as HONE and RETAIN using my skills in COBOL,

DB2, SQL/QMF and systems analysis and design

Managed a project team that developed a

multi-million dollar national

inventory/distribution accounting system for IBM

that saves the company five million dollars per

year

Led a major application development project

consisting of a fifteen member international team

that produced a stocking level optimization

process shared by the United States and Canada

which continues to save IBM ten million dollars

per year

Team leader in the IBM Accounting Software

Development department responsible for all aspects

of applications development from requirements

gathering, JAD, design, coding, testing, and

application implementation.

Developed an automated warehousing system

utilizing laser scanners, barcode printers, and an

automated robotic sorting system that reduced

order processing time by 70% and saved IBM over

one million dollars per year.

Project Manager for multiple high profile projects

involving numerous personnel, management levels,

departments, and countries in which my skills as a

project manager insured the projects were

completed on time under budget and error free.

Responsible for gathering use requirements,

application design based on those requirements,

project tracking and status meetings and the

coding and testing of the final application

Technical Skills Highly skilled applications developer proficient

in the following: COBOL, COBOLII, BASIC, C, RPGII,

PL/I, SAS, CICS, REXX, SQL(DB2), SQL(QMF), DB2,

IMS, PASCAL, JAVA, ISPF/PDF, SQL/QMF, TSO, IBM

JCL, IBM Utilities, C++, TCP/IP, SMP/E, HCD, HTML,

RACF, Dbase3+,IMS,SDF,CLIST, DB2 Utility.

Strong project management experience involving all

aspects of project management ranging from the

initial JAD session to the delivery of the final

application

Database management skills including database

design, creation, modification and maintenance

Excellent oral and written communications skills

Expert problem determination and resolution skills

Skilled in designing, coding, testing, debugging,

maintaining and documenting programs based on over

10 years experience within IBM as a senior

developer

Advanced systems programming skills that include

OS/390 software installation, maintenance, problem

determination and tuning

Experienced systems programmer with expert skills

in SMP/E, HCD, HMC, third party software

installation and support based on eight years of

experience with IBM as a senior systems engineer

Eight years systems programming experience in

software installation, migration, tuning, defect

support, and maintenance

Ten years pre and post-sales systems engineering

experience involved in the large systems and

storage areas

Three years experience in Open Systems SAN

environments

Experienced in hardware installation planning and

configuration involving large IBM mainframes as

well as disk, tape, and network controllers

Trained in the use of various capacity planning

and system sizing tools

Strong software, hardware, and sales skills

Education 1979 - 2007 IBM

Over 1200 hours of IBM Professional Development

Courses

Pennsylvania State University

Bachelor of Science in Information Systems

Awards received IBM Means Service Award which is one of the most

highly honored awards within IBM for my commitment

to excellence

Three IBM Excellence in Achievement Awards for the

successful completion of multiple high profile

projects.

Ten IBM Informal Awards

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