Administrative Assistant Customer Service

Amanda Housing

*** ********** *****

Minooka, IL 60447

708-***-****

***********@*****.***

Objective: To obtain an administrative assistant position utilizing computer skills and knowledge.

Education:

Joliet Junior College, Joliet, IL

Major: Administrative Assistant

Graduate 2011

Relevant Courses:

Advanced Document Formatting Basic Keyboarding

Records Management Microsoft Office Suite

Office Procedures Administrative Documents

Summary of Qualifications:

• Advanced knowledge and proficiency in Microsoft Word, Excel, PowerPoint, and Access

• Fast numeric keypad and accurate typing speed of over 70 words per minute

• Exceptional interpersonal communication skills, both written and verbal

• Strong ability to multi-task in a fast-paced office environment

Work Experience:

March 2011-Present

Home Depot Warehouse, Elwood, IL

General Warehouse Associate

• Shipping and Receiving

August 2007-January 2011

Hickory Farms Distribution Center, Joliet, IL

Office Assistant

• Tracked deliveries/miss-shipped packages for Customer Service

• Assisted in end of the year inventory audit for over 200 items

• Data entry using BPCS

• Created and maintained Excel spreadsheets

• Filed and tracked paperwork according to lot numbers

• Maintained department files

• Scheduled and prepared work to make sure 10 production lines ran throughout the day

• Charted and distributed cycle counts for the auditors

• Prepared and sorted shop orders to hand out to fork truck drivers

• Filled out accident reports

• Maintained a clean and sanitized work environment

REFERENCES: Available upon request

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