Project Test
Resume:
Kankana Chatterjee
Experience Summary:
• Over 7 years of experience in software quality discipline
with commercial business-oriented software applications.
• Proficient in Requirement Analysis, Quality Assurance,
Test Management, UAT Coordination with Fortune 500 companies in
Banking domain.
• Experience on Mobile applications and Mobile web
testing
• Experience in working in V-model Testing methodology
and Agile testing methodologies also.
• Experience in working as Subject Matter
Expert/Consultant with the production support teams. IMPACS/XAD
• Experience in working in SAP - Creating Initial Orders for
Citrix Products.
• Experience in working as a Share-point Admin and
designing,worked on Share-point 2010 creating tasks and playground
for UAT.
• Proficiency in Multiple Projects Coordination at same time
with aggressive time lines and stringent schedules. Thorough
experience in organizing and driving quality work efforts with a result
oriented approach and attention to details.
• Experience in analyzing, understanding the Designing
Software Application, Preparing and Executing Test Cases,
Procedures for Stand-alone, Client/Server, Database and Web
based Applications which include Mainframe technologies.
• Experienced in all phases of Software Development Life
Cycle with thorough understanding of various phases like
Requirements Analysis, Design, Improve,Testing and
Implementation.
• Experience in writing SQL queries in SQL SERVER
2008.
• Well versed in analyzing the Business Requirements,
preparing Test plans, Test cases according to the business logic
and using technical design documents, specifying testing overview,
approach, strategy, scope, roles and responsibilities.
• Well versed with End-to-End, Component testing,
System Integration testing, Functional testing, Regression
testing, User Acceptance Testing, Orthogonal Array Testing,GUI
Testing.
• Coordinate functional activities of system integration
testers participating on cross-functional teams for specific Product
Development efforts
• Coordinate UAT Testing across GEOs.
• Experience in Retail Banking dealing with product like
Checking Account,Savings Account,CD and IRA Accounts,Debit
Cards,ATM Cards,Transactions.
• Experience in commercial banking which is a type of
retail bank that provides services, such as accepting deposits.
• Experience in creating Estimating QA
tasks, Test strategy, Test plan, Tracking QA progress, Managing
in improving QA process.
• Experience in preparing
Requirement Traceability Matrix, Test data requirements, Test
strategy and creating detailed Test reports.
• Extensive testing using HP tools: Quick Test Professional
(QTP), and Quality Center.
• Experience in testing Functionality using QTP, beginning
from recording, enhancing the scripts using Conditional and
Looping statements
• Experience in using Test Management and
Bug Reporting tools such as Quality Center
• Lead and Coordinate the test team and take the
responsible for Requirement reviews, analyze the design, Project
estimation, scope definition of a project and Co-ordination with
onsite /offshore resources.
• Experience in Test design, Defect tracking &
Management, and Test Reporting.
• Experience in analyzing the Defects and interacting with
developers and team members in fixing the defects.
• Experienced in providing leadership to drive the
technical effort across the Testing team. Understand the business
requirements and how to leverage the Technology to meet delivery
goals.
• Experience in preparation of various reports ( Daily Status
Report, Weekly Status Report, Monthly Status Report, Daily Test
Execution Report, Test Summary Report).
• Quick Learner and willing to work in New Technologies.
• Self-motivated and innovative with strong problem-solving
skills.
• Possesses good verbal and written Communication
skills, Presentation and Management qualities.
Technical Expertise:
• Tools – HP Quality Center, HP Quick Test
Professional(HP Certified)
• Database – MS Access, XAD(Mainframe) databases.
• Operating Systems – Windows, Mac
• Configuration management – MS VSS, SharePoint -
Admin and Design
• Languages – C/C++,SQL Server 2008,My SQL
• Additional Skills – MS Office, Visio, Project,Share-point,
QWS3270 Secure
• SDLC Methodologies: V Model, Waterfall model, Agile
Methodology.
• Others - Banking,Test Resource Estimation and
Management,Handling PPDs,Cross Application Adhoc Requests
Handling,Various Process Improvement Activities.
Professional Experience:
Project Name#1 : CAM - Customer Asset Management
Client : Citrix Sytems
Domain : UAT,Web Based Testing,Sharepoint Designing and
Admin.
Team Size : 11
Duration : Feb 2013 – April 2013
Role : QA Analyst Specialist / Workstream QA Lead
Project Description:
Citrix Systems, Inc. is an American multinational software company
founded in 1989, that provides server and desktop
virtualization,networking, software-as-a-service (SaaS), and cloud
computing technologies, including Xen open source products.
Primary Responsibilities:
• Analyze Business and Technical Requirements.
• Prepared Test Scenarios and Test Cases for UI Interface.
• Worked on SQL Queries and Data Analysis.
• Reviewing and Presenting the Deliverables and receive
Sign Offs.
• Executing the Test Cases and Managing and Reviewing
Defects in HP Quality Centre 10.2
• Representing the Work Module in the Defect and Daily
Status Meetings.
• Worked on SAP to create Orders.
• Working on creating Test Cases in Share-point for UAT
Testing.
• UAT Co Ordination among GEOs and tracking the same in
Share-point.
• Tracking UAT Defects and assigning the same to the
responsible person.
• Worked on creating playground and tasks in Share-point
2010,creating tasks and giving access to the team members with
specific requirements.
Project Name#2 : Deposits
Client : Bank of America
Domain : Banking - XAD - Extended Account Database and
IMPACS
Team Size : 15
Duration : May 2012 – Dec 2012 (8 Months)
Role : Module Lead/Consultant
Project Description:
Bank Of America is the 2nd Largest Bank in USA according to 2012
Survey.XAD is a Banking Center Application used by Banking center
associates across different Bank of America Cost Centers for storing
information of various products like Checking's, Savings, CD, IRA, Loans,
LOC, Debit cards, etc. .IMPACS is the Integrated Monetary Processing
and Control System.
Primary Responsibilities:
• Being the Module Lead and SME in XAD and IMPACS
Applications with the Bank, I've been involved in the various
releases in End-to End, Regression,Functional testing(CIT,SIT
In Planning and Execution phases) and UAT.
• Estimate of the requirements based of testing
scope,worked on Estimation Tools.
• Analyzing the Business and Technical requirements and
keeping track of the new requirements.
• Dealing with various transaction with Retail Banking
Products like Checking,Savings and Money Market Savings
Accounts and Transactions.
• Handle 2-3 Initiatives in one Integrated Release and
simultaneously work on requirement analysis /preparation of 2-3
Initiatives of next release
• Co ordination with the Onshore Lead and Client on the
Integrated Releases.
• Driving an effort to train Offshore SME's to handle
initiatives as a Lead.
• Worked on Share-point design to create reports-macro
to pull execution status from QC and upload into Share-point.
• Managing Defects at the Offshore and conducting
meetings on Defects Status and Progress.
• Driving the team in activities (like preparing High Level
Test Design & Detail Test Cases), overview activities (like
Meeting Minutes & Call Log creation/consolidation, on call
support etc.)
• Presenting/Conducting the Review (Internal & External
Reviews) on the deliverables.
• Co ordinating UAT Testing with the data analysis and
data conditioning.
• Executing the Test cases and manage the Defects in
Defect management tools (Quality Center 10).
Project Name#3 : Deposits
Client : Bank of America
Domain : Banking - XAD - Extended Account Database.
Team Size : 24
Duration : Jan 2011 – April 2012 (16 Months)
Role : QA Lead / Onshore Lead/Consultant
Project Description:
XAD - Extended Account Database is a Banking Center Application used
by Banking center associates across different Bank of America Cost
Centers for storing information of various products like Checking's,
Savings, CD, IRA, Loans, LOC, Debit cards, etc.
Knowledge on Mobile applications and Mobile web testing.
Primary Responsibilities:
• Co-ordinate 4 Integrated Release, 3 or 4 Independent
Releases testing in a year in addition to adhoc testing
requests, change controls, production fixes, small
enhancements, base items.
• Provide SIW Estimates after BRD Dispatch.
• Requirement gathering, Analysis of LLD, HLD, BRD
& communicating the same.
• Coordination and Management of overall project
testing activities.
• Suggest Design Changes and Process Improvements
wherever possible
* Working with BA's and TA's on User Cases to
bring up the Test Scenarios/Test Cases.
* Review the Test Plans for the other supporting or
dependent applications.
• Identify the Automation Scope.
* Work on the Agile Testing for the selected
scripts,prepare the Test Scripts and Execution and delivery of
the same.
• Define the Test Strategy and submit Testing Effort
Estimation and seek approval for the same.
• Forecast the estimates of the resources required for the
initiative and establish the Onshore,Near shore and Offshore
Communication Channels
• Define a Work Plan and Monitor the Progress as well
transition Work to Offshore
• Smoke Test Ensure the Test Environment and
Connectivity is available for Offshore Testing
• Review Test Plans and System Test Specification
(STS) documents, and Obtain sign-off from Project Team on
same
• Contribute to Master Test Plan, Test Objectives, and
Requirement Traceability Matrix.
• Reviewed Scripts Folder structure in Test Plan and
Lab in Quality Center for reporting purpose, reviewed script
scheduling in QC test lab as per SIT test cycles .
• Handled Change Control analysis, contributed to risk
analysis for the same if change control is arriving late.
• Coordinating to make sure Test Data is available or
requested or conditioned.
• Co-ordinate data support for different upstream and
downstream applications whenever needed.
• Track and report testing progress and do defect
reporting.
• Participate and conduct Defect Triage meetings.
• Report Existing Production Issues with complete
analysis if reported any.
• Co-ordinate and support End to End, Backend,
Regression, Backward Compatibility, User Acceptance.
• Co-ordinate testing for application and performing
conversion testing on target platform
• Provide Testing team sign off after completion of SIT and
send Test Summary Report.
• Coordination of end to end User acceptance tests
including data conditioning and functional clarifications.
• Participate in Dress Rehearsal testing.
• Worked on Fee Engine with retail banking products
on Overdraft Fee,NSF,EOBC Fee and Banking Packages.
• Supported Production Certification during odd hours.
• Supported testing and coordination in Post
Implementation Warranty period for Post Production Defects
• As process improvement completed end to end
Microsoft Visio flows for different business functions for allowing
team to consider different teams involved in end to end testing.
Project Name#4 : Deposits
Client : Bank Of America
Domain : Banking - XAD, IMPACS,BOSS
Team Size : 17
Duration : Sep 2009 – Dec 2010 (14 Months)
Role : Offshore Lead/SME
Primary Responsibilities:
• Prepared Test Planning documents. Involved in
Creation of Test Plan, Test Scripts upload, and Test Strategy etc.
• Understanding the Business Rules and Business
Requirements and schedule test scripts in Quality Center and
execute Test Scripts..
• Created & involved in Test Reporting, Status Reporting,
Updating Test Results Matrix and Status Reports for
IMPACS/XAD.
• Worked on Front End BOSS - dealing with Costumers
to set up accounts and Deposits Systems.
• Worked on IMPACS - monetary processing system
associated with the Deposits dealing with Retail Banking Products.
• Defects logging and tracking it to closure for
IMPACS/XAD initiatives.
• Worked closely to coach the new joiners in the team
and bring them to speed.
• Performed Pipeline Testing in IMPACS/XAD.
• Created various reference documents to facilitate
smooth transition of knowledge for IMPACS/XAD Applications.
• Handled the daily defect & status calls from Offshore
for every release.
• Performed Data setup, data conditioning,
Inquiry/Verification in Mainframe DB by connecting through
emulator QWS3270
• Executed the test case manually in Mainframe
applications.
• Excellent understanding of complete project life cycle
(SDLC) and deployment methodology.
Project Name#5 : Deposits
Client : Bank Of America
Domain : Banking - IMPACS and NW BOL
Team Size :8
Duration : Feb 2008 - August 2009 (19 Months)
Role : QA Tester
Primary Responsibilities :
• Prepared Test Scripts,Test Planning and System
Specification documents for IMPACS and NW BOL Projects.
• Uploaded the same in Quality Centre with Risk Score
and Requirement Traceability Matrix
• Created & involved in Test Reporting, Status Reporting,
Updating Test Results Matrix and Status Reports for IMPACS.
• Created various KT documents to facilitate smooth
transition of knowledge for IMPACS Applications.
• Handled the daily defect & status calls from Offshore for
every release of IMPACS.
• Prepared the IMPACS Check List & IMPACS
Observation tracker to facilitate IMPACS testing at offshore.
August 2007 - January 2008 – Bank Of America/Accenture Technologies
– Channel Technology – Mid Tier
June 2005 – March 2007 – Developed Web based application to store
and maintain the hierarchy of college pupils and staff
Academics:
B.Tech. in Computer Science from Silicon Institute Of
Technology,Bhubaneswar, Orissa from BPUT(Biju Patnaik University of
Technology) in the year 2003 – 2007.
Trainings & Certification:
QC Certified – 84 %
Foundation Level training in banking domain online- Accenture Internal
Foundation level Test in Finance-87.5 % -Accenture Internal.
HP Certified in Quick Test Professional -87%
Extra Curricular:
• Organized, participated and Hosted Many Events at Office
Level and Team level.
• I have been part of social activities organized within the
company.
• Worked on creating awareness about GREEN IT, through
“GO GREEN” initiative.
• Was an active member of VAHINI (Women’s Group) at
Accenture Chennai
Rewards and Recognition:
• Received many recognition mails from Client and senior
leadership Team of Accenture both onshore and offshore.
• Received Certificate of Appreciation for outstanding
performance & lasting contribution thrice being at Offshore for TCoE
(Testing Center of Excellence)
• Appreciated by PTM, TDM for being proactive on various
projects, designing end to end test cases with customer in mind,
being a team player and doing right thing to deliver quality product
that I handled.
• Voted “People Developer” in one of the Accenture
Surveys by some of the Accenture team members to whom I have
guided/educated on application.
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