Project Manager Management

N ILANJANA MISRA

Fremont, CA Phone: 415-***-**** Work Authorization: Green Card

Highly motivated result oriented IT Project Manager with 8+ years of experience delivering business

value through technology. Strong leadership skills and a proven track record of managing projects

within budget and schedule and helping clients meet the business objective. Strong Healthcare, Retail

& Hospitality domain knowledge having worked with clients such as Blue Shield of California, Levis,

RCI and Cendant.

S U M M A RY

• 8+ years of experience in leading, managing, designing and delivering several IT projects for

Healthcare, Retail and Hospitality clients

• 5+ years of Project Management experience in managing complex enterprise level software

development using Microsoft .Net Platform, Java and related technologies

• Extensive experience in Requirement Analysis, QA and Release Management Processes

Experience leading geographically diverse teams, working with multi disciplinary teams and

multiple vendors and partners

• Well versed with different development methodologies: Agile (SCRUM), Waterfall and

Rational Unified Process (RUP)

• End to end experience in all phases of Software Development Life Cycle (SDLC) with

thorough understanding of various phases

• Strong analytical & problem solving skills with extensive cross-functional & cross-cultural

experience

• Strong interpersonal skills with strong verbal and written communication skills

• Excellent leadership skills including issue management, conflict resolution,

negotiation skills and team building

TECHNICAL SKILL

Project Management Tools Microsoft Office suite, Microsoft Office Project and Jira

C, C++, VB, VB .NET, ASP .NET, Java,J2EE,Web Services, C#,

Programming Languages

HTML, CFML, CSS, JavaScript, XML, Cobol, JCL

.NET framework 3.5, EDI Gentran Integration Suite, Toad, Extra

Attachment, Ant Profiler, SQL Profiler, Nunit, Kofax Ascent

Tools

Capture 7.5, Plan Configuration Tool (PCT), Filenet Content

Management

Database SQL Server 2005, DB2, Oracle 10g, MS Access

Version Control Tool Merant PVCS, SVN, VSS

IDEs Visual Studio 2003

Operating System Windows 2000/95/98/NT, Unix, Linux

Build Tools Maven, Nant

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P R O J E C T D E TA I L S

Blue Shield Of California, San Francisco Oct 09-Nov 12

IT Project Manager

• Led and Managed the design and development of a web based solution worth $1 million to

manage commercial portfolio and custom benefit plans for Blue Shield of California

• Managed the development tasks as per the scope and schedule and reported on a regular basis to

management on project health clearly highlighting issues and risks with mitigation plan

• Slashed turnaround time for creation of a plan by as much as over 50% by developing an

automated solution to generate documents

• Worked very closely with the Client PMO, Architect, Business, Product vendors, developers, QA

and Release team on a daily basis to ensure successful project completion

• Mentor, motivate and lead a team located remotely (Offshore) to achieve project and individual

goals

• Provided quality engineering support to ensure implementation and compliance standards are met:

Test Scripts Plan and design, execution of test scripts, reporting the results to multiple

stakeholders

• In just six months, propelled customer satisfaction scores in Customer Satisfaction Survey

(highest scores in account history)

Tools/Technologies: .NET framework 3.5, VB .NET, ASP .NET, ADO .NET, Java, J2EE, Web

Services, Open XML, HTML, CSS, JavaScript, Plan configuration Tool (PCT), Word 2007 and

Oracle

Blue Shield Of California, San Francisco Jul 07-Oct 09

IT Project Lead

• Led the delivery of the Document Management solution worth $.5 Million to develop a re-useable

workflow automation platform; this solution has brought down the time required for membership

enrollment by over 50%

• Successfully rolled out the project

• Led the Business Requirement Analysis: conducted Gap Analysis and recommended approach to

streamline process flows for the document management solution using Kofax

• Led the Solution Design of several key components

• Designed and created Test Scripts, execution of test scripts, reporting the results to multiple

stakeholders

• Managed the warranty and production support for this complex application which had several

components as the solution: Kofax and a .Net based UI for Document Management, Filenet for

Content storage, IBM WPS for workflow management and a custom Java application

• Mentor, motivate and lead a team to achieve project and individual goals

• Worked collaboratively with Professional Services team of Kofax in resolving/customizing many

of the product features to meet business needs

Tools/Technologies: VB .NET, ASP .NET, Java, J2EE, XML, VB 6.0, Kofax Ascent Capture 7.5 and

Oracle

L e v i S t r a u s s a n d C o m p a n y, K o l k a t a, I n d i a Jan 07-Jun 07

Senior Developer

• Design and implementation of a GIS (Gentran Integration Suite) solution built to facilitate EDI

processing for the B2B system

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• Significantly improved stability and decreased redundancy for a poorly implemented global

messaging deployment by redesigning B2B system

• Improved supply and demand product planning efficiencies exponentially by developing a GIS

solution for a worldwide supply chain management application deployment

• Mapped data in the GIS, extracted Business Process, modified business process, extracted Input

File, fixed the bugs in existing Input Files for which Business process failed

• Documented the test cases, pre-test conditions, input data and the actual and expected results for

System Integration testing

• System and Integration Testing

Tools/Technologies: EDI GIS 6.1, Cobol, JCL and DB2

Wy n d h a m R C I U K, K o l k a t a, I n d i a Jun 06-Dec 06

Software Developer

• Designed and developed various features of a web based content management application which

was used for managing promotional contents for RCI

• Unit and Integration Testing

• Extensive experience with writing stored procedures

• Designed and created Test Scripts for Business Process Management and Promotional Content

management, execution of test scripts, reporting the results to multiple stakeholders

Tools/Technologies: VB .Net, ASP .NET, HTML, CSS, JavaScript, SQL Server, Ant Profiler

Cendant, Kolkata, India Dec 04-Jun 06

Software Developer

• Development of various Features of the Single Point Entry Solution which was used to centralize

storage of property related data reducing the need to upload the content to multiple channels

• Unit and Integration Testing

• Requirement Analysis and High Level and Low Design

Tools/Technologies: C#, ASP .Net, ADO .Net and SQL Server

E M P L O Y M E N T D E TA I L S

Cognizant Technology Solutions Nov 2004 - Nov 2012

E D U C AT I O N

Bachelor of Engineering in Computer Science, Utkal University, India 2004

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AWA R D S A N D A C H I E V E M E N T S

• Received ‘Above and Beyond’ recognition at Cognizant on multiple occasions for going

beyond the call of duty to ensure successful project delivery

• Awarded certificate of exceptional performance from the client, Blue Shield for my leadership

on a very complex project, IIA and PCT

• Received certificate from Sterling Commerce for completing EDI Mapping training through

Gentran Integration Suite

• Cognizant Certified Professional in Healthcare and Retail

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