Representative Sales
Resume:
Shakita Brown
Jacksonville, FL. *2206
***********@*****.***
Work Experience
ADT Security Services
Contract Processor
Schedule and book installations for new customers
Book new sales, resale, add on, and conversion installs
Build and complete mastermind shells
Compare booked jobs to customer contract to verify all
Information matches the contract
Stellar Recovery
Account Representative/Bill Collector
Contact debtors to obtain payment
Probe and listen to determine debtor’s situation
Negotiate payment arrangements
Document conversation and status of account
Skip trace accounts that no longer have valid info
Recognize and execute procedures to offer settlements
Meet and exceed established budget goals
Enhanced Recovery Company 11/2010-08/2011
05/2012-12/2012
12/2011-04/2012
Account Representative/ Bill Collector
Contact debtors to obtain payment
Probe and listen to determine debtor’s situation
Negotiate payment arrangements to reach the best possible arrangements to resolve delinquent accounts
Document conversation and status of account
Skip trace accounts that no longer have valid contact information
Recognize and execute procedures to offer settlements
Meet and exceeded established monthly budget goals
NCB Management Services
06/2010-10/2010
Account Representative/ Bill Collector
Contact debtors to obtain payment
Probe and listen to determine debtor’s situation
Negotiate payment arrangements to reach the best possible arrangements to resolve delinquent accounts
Document conversation and status of account
Skip trace accounts that no longer have valid contact information
Recognize and execute procedures to offer settlements
Meet and exceeded established monthly budget goals
Enhanced Recovery
10/2006-01/2010
Account Representative/ Bill Collector
Contact debtors to obtain payment
Probe and listen to determine debtor’s situation
Negotiate payment arrangements to reach the best possible arrangements to resolve delinquent accounts
Document conversation and status of account
Skip trace accounts that no longer have valid contact information
Recognize and execute procedures to offer settlements
Meet and exceeded established monthly budget goals
Education
University Of North Florida
Pursing B.A in Criminal Justice
Florida State College Of Jacksonville
Present
A.A Degree 08/2004-08/2011
Skills
Proficient 10-key
Xeroxing/Facsimile
Typing
Excellent written and communication skills
Detail/Quality oriented
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