Customer Service Administrative Assistant
Resume:
Monica Carey-Meeks
Riviera Beach, Fl. 33404
Phone: 561-***-****
Alt: 561-***-****
********@*********.***
Objective:
Seeking a position where I can utilize my customer service, organizational and problem-
solving skills.
Qualifications:
Customer Service knowledge in person, maintaining a filing system and over the
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telephone experience
Accustomed to working in fast paced environments with the ability to think
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quickly and successfully handle difficult clients.
Excellent interpersonal and organizational skills and the ability to work well with
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others
Proficiency with word processing and spreadsheets
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Experience with the following: Windows operating system, Advantage, Microsoft,
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Word Perfect, Outlook and Excel experience
Professional Experience:
Receptionist/ Office Administrator
Toll Brothers April 2011- May 2013
• Responsible for appropriately screening and routing incoming call to the appropriate
person in a timely manner
• Ensuring that all written messages are clear and passed on promptly
• Filing, making copies, handling incoming and outgoing mail, and sending
correspondence as assigned
• Updating computer records including customer maintenance and other records as
assigned
• Scheduling appointments, arranging presentations, ordering office supplies, data entry,
filing and addressing customer account inquires
• Extend aid to internal and external customers
• Audit and enter expense reports
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Administrative Assistant/Cashier
Pepsi - Vending Americans Inc. November 2007- to August 2009
Managed deposits (preparing and coordinating)
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Balanced the money vault and courier pick-ups
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Created and maintained office documents such as invoices report, and daily data
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sheets for mangers within the established time frame
Assisted, supported and provided service to internal partners and vendors
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Organize files and maintain the inflow and outflow of goods (paper, pens,
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notepads, etc.)
Arranged for repair and maintenance of office equipment
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Insurance tracking for service vehicles
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Received store and maintain inventory of office supplies and send receive and sort
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mail and other packages
After School Counselor/ Administrative Assistant
Housing Partnership, Inc. September 2003 to October 2007
Responsible for financial management of the after school program, including
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collecting fee receipting funds, and preparing the budget
Supervised the maintenance of accurate records, time sheet disbursements and
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inventory of materials and supplies
Screen job applicants to obtain information
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Inform job applicants of their acceptance or rejection for employment
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Responsible for coordinating and scheduling interviews and other activities for the
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program, which also includes travel arrangements, transportation and the
supervision of children.
Assisted children with homework, and effectively communicate all concerns or
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problems (from parents, members and or school staff) to the attention of the
Director.
Assembly Line Operator/ Supervisor Assistant
Motorola Inc. August 1990 to April 2001
Assemble and track radios and telephones
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In charge of inputting payroll
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Assures efficient operation of the shift
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Including supervision of plant employees and evaluations of machine operations
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and maintenance.
EDUCATION:
Palm Beach State College
2011-Present
Seeking a degree in Social Work/ Business
Palm Beach State College
2004-2005
Early Childhood Education
Tuskegee University
1987-1989
Business Major
1983-1987
High School Diploma
Palm Beach Garden High School
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