Customer Service Technician

Anamaria Bayard

Objective To continually increase my knowledge and skills in

the customer service industry to provide the best

service possible to both the customers and to the

company.

Experience 2004-2013 Wells Fargo Bank West Palm Beach, FL

Lead Teller

Worked at World Saving which merged with Wachovia

and then with Wells Fargo

Trained new and existing Tellers

Assisted in Teller scheduling

Coordinated daily cash management for the branch

Provided excellent customer service

Observed teller/customer interactions and provide

necessary feedback to ensure highest level of

customer satisfaction

2002-2004 Publix Supermarkets West Palm Beach, FL

Cashier

Trained new cashiers to assist in customer

transactions

Managed multiple payment systems

Assisted customers to ensure a hassle free shopping

experience

Education 2003-2010 Palm Beach Community College Lake Worth,

FL

Nail Technician

Facial Specialist

Skills Bilingual

Teller and platform experience

Microsoft Word

2111 Oakmont Drive Riviera Beach, FL 33404 -- 561-***-**** --

**************@*****.***

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