Grand Rapids Information Technology
Resume:
Michael W. Reynolds
**** ****** **, ***** ******, MI 49534
***********@*****.***
Objective: To obtain an Information Technology position that utilizes my extensive
education and training in computer software and hardware repair, upgrades, maintenance
and administration that will allow me to grow into a professional information technology
position.
Computer Skills:
Network setup and repair specializing in Microsoft Networking systems.
Repair, installation, and updates of system hardware and software.
Trouble shooting of networking, e-mail, software, operating system, and printing
errors.
Proficient with Microsoft Server 2008.
Experienced using Virtual Machine.
DNS and DHCP setup and configuration.
Experienced with security setup for folder rights and privileges.
Setting up user profiles and user credentials.
Management of outside storage, including Cloud storage solutions.
Experienced with data recovery.
General maintenance and repair.
Proficient with Microsoft Office Suite; Word, Excel, and PowerPoint 2007.
Education:
Davenport University, Grand Rapids, MI April 2013
Bachelors of Applied Science GPA: 3.8
Major: Computer Networking & PC Tech
Relevant Courses:
MS Network Infrastructure; CISCO Networking Fundamentals; PC Operating Systems
ITT Technical University, Grand Rapids, MI March 2009
Associates of Applied Science GPA: 3.72
Major: Computer Network Technology
Work History:
Davenport University, Grand Rapids, MI 02/13 to Present
Student Employee - Office Assistant
Maintaining database records in Raiser’s Edge database system.
Updating constitute profiles for Advancement Office.
Researching constitute changes and implement changes within the database.
Repairing discrepancies within the database.
Daily office functions such as copying, filing, and scanning.
Morning Headlines, Inc., Grand Rapids, MI 06/02 to Present
Delivery Driver
Deliver seven different national newspapers throughout the Grand Rapids area.
Organize delivery route for maximum efficiency.
Accurately deliver customer’s paper to their individual specifications.
Attained exemplary attendance.
Trans Spec, Grand Rapids, MI 08/96-01/04
On-Call Delivery Driver
Delivery of computer parts to companies within 200 miles of Grand Rapids.
Responsible for loading and offloading all cargo.
Maintain accurate inventory of all freight.
Maximize use of space and time to deliver shipment by a specified deadline.
Organizations:
Sigma Alpha Pi, National Society of Leadership and Success, Davenport University
Founding Board Member:
Vice President of IT Services(2011-2012)
SNT Coordinator (2012-2013)
Awards:
President’s List, Davenport University, 2011 and 2013
Alumni Mentor Scholarship, Davenport University, 2011
Dean’s List, Davenport University 2010-2011
Dean’s List, ITT Technical Institute 2007-2008
High Honors, ITT Technical Institute 2007-2008
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