Rachel R. Washington
***** ********* **., *******, ** 92337 * 909-***-***** **********.*******@*****.***
Career Objective
To work in a challenging and responsible position that offers opportunity for professional growth and
advancement.
Highlights of Skills and Qualifications
Customer Service ICD9CM & CPT Numeric Filing
Insurance Billing/Coding Medisoft HMO/PPO/Managed
Care
Medical Terminology Microsoft Office Applications Disability Insurance
HIPAA/OSHA Appointment Scheduling Private/Group Insurance
Journal Accounting System Cash Posting Clinic/Hospital Electronic Billing
Data Entry Window XP Workers Compensation
10 Key by Touch Microsoft Film Special Project
45 WPM Postal Stamp Machine Credit Card Machine
Sweetie Soft AlphaDOC Track Authorizations
Employment Experience
Front Office Medical Receptionist/Auth
Dhalla Orthopedic Center, Inc Riverside, CA (July 2011 – Present)
Great ability of customer service
•
Able to answer phones and greeting patients.
•
Assist patients to complete all necessary forms and documentation include medical
•
insurance.
Exceptionally good demonstration skills and communication skills both verbally and
•
written
Exceptional ability to carry out the instructions verbally, written and diagrammatically
•
• Move patients through appointment as scheduled/Scheduler Surgery/Telephone Techniques\
• Collect Co-Pays and Payments
• Medical Eligibility & Insurance Verification/ Authorization Tracking
• Medical Billing and Collection Calls
• Post Payment/Run Authorization (Credit Cards)
• Mail out Invoice/HCPCS
• Office Environment and Daily Operation
• Assist Occupational Therapy
Medical Billing & Collection/Clerical Extern 160 Hours
Premier Medical Transportation, Colton, CA (May 2011 – June 2011)
• Medical Billing and Collection Calls
• Post Payment/Run Authorization Credit Cards
• Medical Eligibility Verification, Medical Adjustment and Write-off
• Pulling Explanation of Benefits (EOB)
• Mail out Invoice/HCPCS
• Maintained special projects, Document preparation, Filing
Rachel R. Washington Page 2
Home Childcare Provider
Washington’s Family Child Care, Fontana, CA (October 2002 – June 2010)
• Delivered in-home child care for infants and toddlers up to eleven years old, which include
basic care.
• Clerical Task/Customer Service
• Improved language development and social skills
• Help developed emotional and physical skills
Data Entry Clerk/Cash Posting Specialist
San Antonio Community Hospital, Rancho Cucamonga, CA (May 1997 – January 2002
• Processed the cash flow for self-pay and insurance agents.
• Ensured a timely and accuracy of customer service.
• Responsible for balancing journal entries, entered journal entries into accounting system and
balanced cash receipts for brinks truck pick up.
• Maintained special projects, document preparation, Numeric Data Entry, Filing
Education
Everest College – Ontario, CA
Diploma – Medical Billing and Coding
June 2011
San Bernardino County Superintendent of School - Kids N Care, San Bernardino, CA
Certificate /Diploma - Development Early Childhood Education
South Bay Business College, Hawthorne, CA
Diploma – Data Processor Operator
Crenshaw High School- Los Angeles, CA
Diploma
CERTIFICATES
Live Scan Fingerprint in Family Childcare Home
Certified in development early childhood education
Certified Medisoft & HIPPA/OSHA