Customer Service Sales
Resume:
Matty Luongo
Weston, Florida 33327
*************@*****.***
PROFILE
Sales management professional with more than 20 years experience
Proficient in Word, Excel, Outlook, Quickbooks & ESC dispatch program
Expertise in customer service
Responsible, detail oriented, mature, team player
Professional Experience
Sales Manager, ASAP Lock Safe & Key Inc., Dania Beach, FL
2008-present
Generated approximately $1.3 mm in sales in gun safes, home safes & high
security safes
Processed all orders and resolved all customer issues
Scheduled all deliveries and follow ups
Purchased safes and products for showroom
Attended annual dealer forums in Utah
Served as primary contact for vendors and met regularly with sales
representatives
Merchandised showroom
Sales Manager, M belform Dania Beach, Florida 1998 - 2008
Generated over $1,000,000 in annual sales for high-end design showroom
while representing more than 40 manufacturers of European furniture,
lighting and accessories
Processed orders and handled all customer-related issues
Initiated presentations, proposals and large project quotations
Analyzed and determined product pricing
Developed strong client relations with interior designers and end-users
Worked with designer floor plans and architectural blueprints
Attended annual buying trips to Milan to purchase products for two
showrooms
Served as primary contact for vendors and met regularly with sales
representatives
Merchandised showroom displays
Payroll Manager/ HR Assistant, Interep Radio New York, New York
1989 - 1996
Managed overall operations of payroll department of multi-state company
with over 650 employees
Served as liaison between insurance companies and employees
Conducted new hire orientations and updated workshops of new company
policies and benefits
Served as special projects assistant to Director of Personnel and CFO
Balanced check register, disbursed petty cash, maintained personnel files
and calculated sales commissions
Account Representative - Commonwealth Savings & Loan: Margate, Florida
1988 - 1989
Provided excellent customer service and did troubleshooting
Opened new accounts, handled wire and fund transfers and did reconciliation
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