High School Training
Resume:
Jacob
VanKempen
**** ****** ************ *******
Kentwood MI, 49508
I have excelled working for all previous employers. Work has
always been at companies where I have had to accomplish my
**********@*****.*********.***
goals while serving as the “public face” of my employers. In
OBJECTIVE addition to my technical training I have learned much about
To obtain a position that will interacting with customers, using appropriate dialogue to help in
help me to put the skills I have problem solving, and have learned to work closely with others to
learned in school and meet or exceed goals.
throughout my lifetime to work
in a real-world working EDUCATION
environment. Davenport University, Kentwood Michigan
*References available on request Associate degree in CCNA Exploration and A+ certification
Graduated with 3.85 GPA
CompTIA A+ completed and certified currently
Grand Rapids Christian High School, Grand Rapids Michigan
PROFESSIONAL EXPERIENCE AND WORK HISTORY
DHL Worldwide Express, Kentwood Michigan
+ Courier, 2004 - 2009
Given responsibility of training new hires as well as taking on the role of
float-driver (must be able to do all routes in case of driver absence,
vacation, etc.) Was elevated to Aircraft Loadmaster. This entailed
becoming TSA certified in weight and balance procedures and planning,
measuring, and being responsible for proper aircraft load requirements.
This was an ideal training situation for me to learn to assess and
troubleshoot customer issues face to face and at their location.
S-G Foreign Auto Parts, Wyoming Michigan
+ Courier, 2000 - 2004
Was elevated to lead-driver. This entailed training the fleet personnel,
dividing up routes, and securing cargo. This was my first opportunity to
experience working closely with customers outside of the store
environment. I learned much about developing procedures to problem
solve and satisfy customer needs in a timely and friendly manner.
Christian Reformed Recreation Center, Grand Rapids Michigan
+ Groundskeeper, 1996 - 2000
Given responsibility by gaining time management knowledge,
learning proper usage of company resources, and working with
coworkers to achieve goals. This was my first opportunity to train
new employees.
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