Customer Service Manager
Resume:
Lori Blume
abt597@r.postjobfree.com
Administration and Receptionist
Objective
I am looking for a company in either the hotel or call center industry to learn and grow with.
Employment History
TPG
Test Technician
Wittman, AZ
April 2012 – October 2012
Test drove cars for Toyota and provided feedback
Wal-Mart
Cashier
Avondale, AZ
December 2012 - January 2013
Cash register and customer service
Freedom Financial.
Creditor queue agent
Tempe, AZ
December 2010 - July 2011
Received inbound calls from various creditors calling in to check on the status of clients’ accounts. Made check by phone payments and input settlements into the system.
Best Western International
Reservation Agent
Phoenix, AZ
June 2009 - February 2010
Made hotel reservations through a call center (inbound)
Commotion Promotions
Receptionist
Phoenix, Arizona
October 2007 - January 2009
Answered all incoming calls on a 9 line phone and redirected them to the appropriate person, checking faxes and distributed to the appropriate person, voicemails and directing messages to appropriate person on and off site. Matching checks to invoices, matching invoices to orders, printing orders from our offsite offices and matching invoices to them. Sorting and distributing mail daily. Inputting invoices into ASI to be paid (VOUCHING). Using UPS and FedEx daily for shipping and assisting all office employees in whatever they may need done.
Free Office
Client Service Coordinator
Phoenix, Arizona
April 2007 - October 2007
Inbound calls on switchboard for multiple businesses, mail inbound and outbound, ordering office and lounge supplies, receiving and sending faxes, and making copies. Open mail and enter invoices into system to be paid, contact with vendors in regard to overdue or non-payment status, printing out weekly AP reports and printed checks for payment. Input all new tenants and closed out tenant files for move outs. Rent Manager and Microsoft Outlook
Education
Jefferson High School
Lafayette, Indiana
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