Customer Service Manager

Candice Jammer

**** ** *** **********, ** *****

469-***-**** Cell

*************@*****.***

CUSTOMER SERVICE and CLERICAL ADMINISTRATIVE PROFESSIONAL

Objective: To obtain a position that will allow me to use all of my professional experiences and skills in a positive and healthy environment.

Profile

• Experience in customer service and cash handling

• Membership Sale

• Accounts receivable

• Managed inbound calls and consulting customers

Employment

Current Employment: Personal Assistant/ Consultant Creating schedules and organizing portfolios and events within a month. Assigning the proper information when needed.

Direct Energy Ennis, TX 06/2011-07/2012

Electricity and Gas Consultant: Taking inbound calls from customers and advising the best electricity plan and rate that would best fit their financial and living needs.

Promoting products and reaching sales goals 80% of my employment

Top Gun Sales recipient

Commended for Best Customer Service

Alpine Roofing, Dallas, TX 75204 01/11- 08/11

Bid/Coordinator

Working to coordinate and receive bid invitations for multi-million dollar roofing and construction jobs

Answering phones and emailing responses to potential clients

Organizing and sorting files

Typing and preparing proposals

CVS Pharmacy, Ennis, TX 12/09-05/2010

Cashier/Customer Service Representative

Work as a sales and customer service rep

Advising and promoting products

Cash handling

Waxahachie YMCA, Waxahachie, TX 11/07-11/09

Customer Service Representative

• Work as a sales and customer service rep

• Support sales reps in opening new accounts and upgrading existing service.

• Quickly and effectively solve customer challenges.

• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

• Organizing community events

Pizza Hut & Wings Street, Magnolia, TX 05/06-11/06

Assistant Manager/Waitress

• Worked with the manager in advertising and store development

• Ability to handle waitressing and manager skills.

Education

Magnolia High School- Graduated

Navarro College

Tarleton State University

2007

2007-2010

2010-Current

References Furnished Upon Request

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