Administration/Clerical/Customer Service

*** ****** *** **** 561-***-****

Sherry Frilot Lantana, FL 33462 Cell 502-***-****

Objective To obtain a career where my skills and experience can be utilized and built upon on

********@*****.***

mutual benefit and personal growth.

Experience 2006-2013 Healthcare Recoveries/Trover Solu. Louisville, KY

Team Leader of DPS

Team Lead of the check team and Document Processing Services department.

Responsible for EOM reports.

Orders all mail and offices supplies.

Identifies and process recovery checks of all lines of Trover businesses into their

respective Cash Receipts program.

Updates Standard Operational Procedure Manual for the auditing purposes and

compliance

Started $10.96 and present $14.00 per hour

2005-2006 Kforce/Healthcare Recoveries Louisville, KY

Claims Preparation Analyst

Prepare hospital bills for internal audits.

Transfer detailed information from hospital bills to CMS program.

Answer incoming calls from patients when they receive authorization letter for

permission to obtain medical records from hospitals

Started and ended $10.96 per hour

2004-2005 Sam Meyers Formalwear Louisville, KY

Customer Service

Processed phone orders for men’s formalwear, wedding, proms and special occasions.

Assembled orders for shipping-pulled each item ordered.

Started and ended $11.00 per hour

2003-2004 Lightyear Communications Louisville, KY

Provisioner/Data Entry

Processed customer’s orders for telephone service when moving and adding or

disconnecting additional lines/features.

Started $10.00 ended $11.00 per hour

2002-2003 Allied Home Care, Inc. Boynton Beach, FL

Communication Coordinator

Managed front office to comply with HIPPA rules and regulations.

Answered all calls directing to the correct departments

Assisted Human Resources with maintaining CEU’s and Doctor’s reports.

Started and ended $13.00 per hour

1998-2002 Aragon Management, LLC Boca Raton, FL

Customer Service Rep/Mgr, Receptionist, Asst to Production Mgr,

Asst to Mktg Director and Executive/Personal Asst to CEO

Answered phones while handling all customer service issues with travel plans.

Processed purchases order/invoicing for Marketing.

Handled telephone and Internet billing for Production.

In charge of all executive and personal matters for the CEO.

Shipped and received all packages.

Started $10.00 an hr. Ended $14.50 per hr.

Proficient in Microsoft Word, Excel and Outlook. Also Portal, CMS, Access, Troveris

and the Internet.

Education 1981–1985 JP High School Ft Lauderdale, FL

References: Bridget Coppola 927 Palama Way Lantana, FL 561/588-0485

April Bolowich 899 NE 4th St Deerfield Bch, FL 954/937-0492

Anthony Pardon 1218 HWY 44 W Shepherdsville, KY 502-***-****

Contact this candidate