Customer Service Management

CURRICULUM VITAE

Riteshkumar Jashbhai Parmar

C-55, Aradhana Society,

Sunav Road, Petlad-388450

Anand-Gujarat

Ph.No:026**-******

Mobile No: 960*******

Email Id: **********@*****.**.**

Career Objective:

I want to acquire my

core knowledge of the industry by working in an organization which will

enrich my knowledge as well as innovative capabilities, & help me to become

successful in the field of finance.

Education Qualification:

Degree Board / Year Of Passing Percentage

University

M.B.A-2 Annamalai 2010-2011 66.25

(Finance) University

M.B.A-1 Annamalai 2009 - 2010 61.62

(Finance) University

PGPBS-3 NIS Academy(A 2010 - 2011 65

(Retail) Part of

Reliance ADA

Group)

PGPBS-2 NIS Academy(A 2010 - 2011 64

(Retail) Part of

Reliance ADA

Group)

PGPBS-1 NIS Academy(A 2009 - 2010 74

(Retail) Part of

Reliance ADA

Group)

CCC(Certificate Dr.B.A.O.Univers 2010-2011 72.75

ity

In Computer

Concept)

B.A S.P. University 2008 46.45

(English) (Anand Arts

College)

H.S.C (Commerce) G.S.&H.S.E.B 2005 61.50

(St.Mary's

School,Petlad)

S.S.C (Common) G.S.E.B 2003 60.71

(St.Mary's

School,Petlad)

Achievements:

* Got the First Prize in G.S.A.T.A Painting Competition.

* Passed All the HINDI exams taken by Gujarat Vidyapith.

* Passed IELTS from IDP Australia With 6.0 Bands.

* Attend National Seminar on "Management: Current Practices & New

direction" at B.J.V.M College, Vidya Nagar.

* Done Industrial Visit in AMUL DAIRY, ANAND & also Visit in the

NARMADA SUGAR FACTORY, RAJPIPLA.

* Completed MBA Internship on Financial Analysis in IDMC LIMITED at

Vitthal Udyognagar.

* Got the Consolation Prize in Essay Writing & Quiz Competition in NIS

ACADEMY.

* Organised "Ratri before Navratri" Event in NIS ACADEMY.

* Completed Grand Project on "Project Financing By S.B.I."

Professional Experience:

MICRO TOOLS. GUJARAT, India

* Currently I am Working with Micro Tools as Asst. Operation Manager (

A small manufacturing factory of engineering tools)

* Looked after the entire gamut of responsibilities pertaining to

handling/maintenance of current clients, acquisition of new clients,

manpower management, A to Z management within the manufacturing and

production unit, design verification and checking of the work flow

with the supervisor.

* Diligently managed the entire gamut of operations starting from

machining to assembling, installation and delivery; managed the

production activities in accordance with the client requirement.

* Deftly involved in giving Introduction/Presentation of company profile

to the clients.

* Coordinated with supervisor and handled the implementation of workable

strategies in production and other tasks required by the management.

* Taken the onus of handling a couple of administrative activities as

per the requirement in the office i.e. maintenance of invoices,

billing etc.

ICICI BANK LTD, DHARMAJ BRANCH-KHEDA-

BRANCH,GUJARAT,INDIA.

* I was Working With the ICICI BANK LTD, As a Branch Officer (On Bank

Pay Role).

* Key Performance Areas: Account Opening, NRI Banking,Fixed Deposit, &

Other Official Work.

* Key Banking Skills: Highly Competent, attentive & eligible

professional with experience in managing General Banking, Relationship

Management, Customer Service & General Administration. I was working

as Branch Officer (Branch Banking-Retail Banking group) with ICICI

BANK LTD, Dharmaj, and Kheda Branch, Gujarat, India.

Personal Details:

Name : Riteshkumar J.Parmar

Date of Birth : 11 -02-1988

Gender : Male

Marital Status : Single

Nationality : Indian

Languages Known : English, Hindi, and Gujarati

Hobbies : Listening Music & Playing

Cricket

Declaration:

I hear by declare that the information given above is true and correct to

the best of my knowledge understand that my candidature will be cancelled

if the information found to be false of incorrect.

Yours Sincerely,

Riteshkumar J.Parmar.

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