Medical Assistant Quality Assurance
Resume:
REBECCA SORENSEN
**** *. ***** *** #*** Fresno Ca. 93727
******@*********.***
OBJECTIVE
I have been working in Healthcare as a Medical Assistant for over 22 years. I am looking for a challenging position
where I may use my skills, experience and my abilities to add value to an organization and help to provide growth and
development for the organization. I am self-motivated, responsible and very efficient; I have strong interpersonal and
organizational skills.
PROFESSIONAL EXPERIENCE
SIERRA PACIFIC ORTHOPEDIC AND SPINE CENTER December 6, 2010 to December 2, 2011
Clinical Medical Assistant
• Assisted a Neurosurgeon and two Physician Assistants as needed with approximately 50-65 patients per day.
• Instruct patients in DME usage.
• Medication renewals handled and routed.
• Multiple phone calls, emails, voice mails and faxes, as needed.
• Completed EDD, Disability, FMLA and other disability forms.
• Import records and / or any MRI’s, films etc. Into EMR.
• Obtained authorizations, PPO, HMO, Medicare and Worker’s Compensation.
SOUTH COUNTY ORTHOPEDIC SPECIALIST August 2006 to December 3, 2010
Clinical Lead and Medical Assistant
• Assisted Orthopedic surgeons on a daily basis with approximately 50-60 patients per day.
• Handled and routed all incoming messages, emails, US mail, faxes and correspondence for surgeons.
• Obtained authorizations for PPO and HMO patients.
• Organized and obtained medical clearances for upcoming surgeries.
• Supported the manager and administrator with special projects.
• Weekly clinical MA schedule. Payroll and authorizations of PTO. Advisement, triage and complaints.
COMPPARTNERS May 2004 to August 2006
Medical Tech Writer, Medical Case Assigner and Quality Assurance Coordinator Assistant
• Assigned workers compensation cases to Peer Review Network. (PRN)
• Obtained pre-authorizations for DME, Surgery, Medication, Physical Therapy, Acupuncture and Chiropractic
procedures based on established case guidelines.
• Coordination and communication liaison for providers, customer service, medical directors, operational directions
and quality assurance manager.
• Tracking and maintaining of current practicing logs of peer reviews, schedules, surgeries and vacations.
KERLAN AND JOBE ORTHOPEDICS November 1997 to May 2004
Medical Assistant and Assistant to the Director of Nursing (DON).
• Assisted the DON with daily activities and trained new employees.
• Processed payroll for physicians and personnel.
• Completed patient disability and all corresponding forms.
• Participated in the clinical operations with multiple surgeons, including casting, splinting, suture and staple
removal, instrument sterilization, pre-operative and post-operative care, medication renewals, triage emergency
calls and complaints. Computer charting, inventory control, medical records, correspondence and transcription.
• Maintained the EMR system, tested and inspected equipment and reported faulty equipment.
• Safety environment team leader, control in accordance with MSDS, OSHA and HIPPA regulations.
MED-PARTNERS, MULLIKIN MEDICAL CENTER November 1994 to May 1997
Medical Assistant
• Patient processing, care and vital sign procedures.
• Working in multiple departments; Orthopedics, Family Practice, Internal Medicine, Pediatrics, OB/GYN,
Chiropractic, Ophthalmology, Dermatology, Urology and after hours urgent care.
• Clinical responsibilities included; patient care, surgery scheduling, triage, vital signs, blood pressure, EKG,
injections, dressing changes, charting, splinting, casting, cast removal, suture and staple removal, diagnostic
screening for glaucoma, ear lavage, physical therapy and phlebotomy.
EDUCATION
• Cerritos College – AA degree in Liberal Science. 1986.
• National Educational Center – Bryan College – Medical Assistant Diploma. 1990
• Pharmacology – Center for Health Education Advancement - Certificate. 1999
• Phlebotomy – State of California and MedPartners – Certificate. 1998
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