Customer Service Manager

Objective

Friendly and dependable leader/team player, with a positive attitude and

excellent organizational and interpersonal skills, seeks full time position

with an opportunity to learn, contribute, and advance.

Experience

eBay Auction and Web Store Designer & Seller

Self-Employed Part-time - Marina del Rey and San Pedro, CA Jan 2011 -

Present

Photograph, post, monitor, sell, and ship auctions and eBay store items on

eBay website. Write, edit and post photos and product descriptions for

dolls, toys, clothes and other collectibles items for family and friends.

Respond to customers via email, set up PayPal account; received 98%

positive customer feedback.

Certified Barista

Starbucks Coffee Shop - Marina Del Rey, CA Aug 2009 - Oct 2010

Opening and closing responsibilities, customer service, register, make

drinks (espresso, frappuccino, teas); prep pastries, iced coffee, teas,

mocha mix, frappuccino roasts; grind coffee beans; store stocking, up

selling and cleaning.

Credit Sales/Application Processor

Ultimate Staffing/ Barneys Warehouse Sale - Seasonal Position - Santa

Monica, CA Feb 2009 - Mar 2009

Set up and process new Barney's credit card accounts, encourage customers

to fill out applications, enter data into computer, operate cash registers,

and help runners.

Assistant Manager

Quiznos - Alta Loma, CA Jan 2008 - Dec 2008

Supervise team members, closing and opening responsibilities, scheduling,

customer service, cash and credit card processing, food preparation, make

sandwiches and salads.

Office Assistant

Gehr Industries - Commerce, CA Jan 2007 - Aug 2007

Computer data entry for all outgoing orders, write up and send out FedEx

and UPS orders, arrange pick-up and deliveries, general filing, operate

machines in warehouse, and other duties as needed.

Education

Santa Monica Community College - Santa Monica, CA

General Business, Graphic Design, Art, Photography

Oceanside High School - Oceanside, CA

High School Diploma/Advanced Art 2007

QUALIFICATIONS/ Skills

I have a very friendly and outgoing personality. I enjoy working with

customers as well as mentoring and training others. I'm a fast learner, a

team player, and very detail oriented. I also enjoy graphic design,

drawing, and photography.

~ Assistant Manager, Customer Service, Customer Training, Retail Sales,

eBay

~ General Business, Computers/MS Office, Orders/Invoicing, Data

Entry/Filing, Photo Editing

~ Point of Sale Terminals, Cash Registers, Credit Card Processing,

Reception/Phones

~ Food Service/Barista, Opening/Closing, Product Marketing, Design

Contact this candidate