Customer Service Medical Assistant
Resume:
ROBETHIA P. COLE
JACKSONVILLE, FLORIDA 32217
************@*****.***
OBJECTIVE: A highly motivated and detailed oriented self-starter looking to utilize my acquired
skills in a professional setting.
EXPERIENCE:
CSR/ASSISTANT MANAGER First Coast Energy
10/2011-PRESENT Jacksonville, Florida
Payroll; store groceries order; balance cash receipt totals against register tape on a daily basis; keep
records and log books current; customer service
STORE ASSOCIATE/ASSISTANT MANAGER Kangaroo
06/2007-09/2009 Jacksonville, Florida
Received and recorded cash and charge payments; Balanced cash receipts against register tape on a daily
basis; Kept records and appropriate log books current and maintained all necessary documents; Always
maintained excellent customer service; Responsible for inventory control and ordering of stock;
Maintained the professional tidy appearance of the sales floor.
MEDICAL ASSISTANT Dr. Anil George 03/2005-01/2007
Jacksonville, Florida
Created an environment that facilitates administrative and clinical tasks of the medical office, updated
files of patients medical records, filled out insurance forms and arranged for hospital admissions and
laboratory services, took medical histories and recorded vital signs, collected and prepared laboratory
specimens and performed basic laboratory test on the premises. Performed EKG's, Urinalysis, Quick
strep and various other tests.
FRONT OFFICE MEDICAL ASSISTANT Dr. Pierre Eliage 02/2004-02/2005
Jacksonville, Florida
Registered new and returned patients, assisted with forms completion, retrieval of patient’s charts,
entered patients data in computer database, maintained and filed treatment records, scheduled
appointments, made reminder calls and cancellations.
EDUCATION:
• FCCJ Jacksonville, Florida 12/2008 High School Diploma
• Concorde Jacksonville, Florida 10/2004 Medical Assistant
SKILLS: Microsoft office-Outlook, Word, Excel, Strong knowledge of medical terminology
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